Waching daily Feb 1 2019

At the Port of Long Beach at Pier B,

you'll see a vast field of Toyotas.

Thousands of cars and trucks

that will be hauled to dealerships

all over the southwest.

But what may surprise you is that each one of these vehicles will be

customized right here before leaving the board from installing alloy wheels to

adding bumper protectors roof racks are special alarm systems it's all done here

in one of Toyota logistics production shops the process starts when a ship

first arrives and begins unloading the vehicles from the multi-level parking

lot that is inside the roll-on/roll-off vessel or RORO as its call first

introduced in the 1980s row rows have specially designed ramps that double as

a watertight door when closed divide it into sections once the vessel is

securely anchored the ramp is lowered creating a strong and safe roadway for

the cars to be unloaded the unloading process really starts with what we call

our lasher's it's a small group that actually goes onto the vessel before

larger team gets on and what they do is they are unlatching all the vehicles

from the boat so each vehicle when it's loaded is actually latched on the front

and the rear to make sure that it's no movement during transit once the last

rows go on and if unstrapped all of the vehicles then our unload crew will

actually go on to the vessel and then start discharging all the vehicles my

first time here I was very impressed by the operations it is a choreographed

chaos between the amount of people and vehicle movement within this yard as

those vessels come in and the vehicles are discharged it is a consistent flow

of vehicles throughout the yard this synchronized dance happens every week as

drivers quickly offload on average 3,000 vehicles in less than a day after an

initial inspection is done to make sure the vehicle isn't damaged it will be

taken to one of the various production shops where Toyota team members will

install largely by hand range of options each vehicle will spend

between two to six days on site depending on the work required by adding

these finishing touches here instead of at the factory local dealers and

customers get exactly what they want nearly every Toyota Lexus and Scion

built in Japan and destined for sale in the southwest passes through this

facility and with over 200,000 vehicles customized here each year Toyota

logistics is one busy place

For more infomation >> From Ship to Showroom - Toyota Logistics at the Port of Long Beach Delivers - Duration: 2:32.

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Part 1: How to Make the Business Case for Employee Engagement? - Duration: 9:03.

Thank you for joining me

Because you are here

I imagine you're curious to know more about

how to make the business case

for investing in increasing employee engagement

for your team or organisation.

Perhaps you are wondering what conditions really make the difference

to producing sustainable employee engagement?

Would you like to know

whether the bottom line benefits

of investing in this change initiative

for your organisation are really worth it?

What could the level of return on investment be?

How much worse off you will be if you do nothing?

Now, I really appreciate

your desire to develop your understanding,

and while I can't talk to the details of your unique situation

I will try to give you a simple approach

to help you find the answers that you are looking for.

I have split the video into 2 parts

In this first one I will be sharing with you

the 10 Key Conditions necessary

for sustainable employee engagement to flourish.

Then in Part 2 we will be looking at

how to use a simple framework

built on these 10 Key conditions

to put together the business case

for investing in developing employee engagement

for your team or organisation.

Please leave me a comment

or send me an email

if you would like me to help you think about

your own unique situation

I would be happy to do what I can

to help you get moving in the right direction.

So, let's get started

Firstly, what is Employee Engagement?

Well, Employee Engagement is a state of

heightened emotional commitment and energy

we give to and get from our work.

It comes about through

our emotional relationship with

the value of what we do,

who we do it with and who we do it for.

Actively Engaged employees are

more productive, innovative and fulfilled

And they are much less likely

to want to look for work elsewhere

which has a big benefit on reducing

the costs and risks associated with staff turnover.

Please check out my video "What is Employee Engagement"

if you would like to refresh your understanding

of what this is all about.

Now, it is amazing that the business benefits

of having a fully engaged workforce

have been thoroughly researched

and validated since the 1990s

However, just do a Google search for "employee engagement"

and you'll find thousands of

blogs, articles and research reports

broadcasting the persistently high percentage

of employees that are either disengaged or not actively engaged,

and that the price tag

to businesses and the wider economy of this lack of engagement

runs into hundreds of billions of dollars.

Nonetheless it is true

that more and more forward thinking companies,

fighting for their competitive edge

are successfully pushing the envelope

by creating big shifts in how they operate,

including major re-engineering in the nature

of their relationship with their workforce.

Now, I'm not going to regurgitate right now,

all the stats that you can readily find online

from Gallup, Towers Watson and many research experts,

but if you would like to dig into the data a little deeper,

I've given you some links

In the description below to a few useful sources.

Instead, what I would like to do

is give you some simple steps

to help you think about

how to build a business case for investing in

Employee Engagement for your organisation.

To do this you need to have a clear picture

of what changes you would need to make to:

recruitment, work processes, your workplace environment,

leadership behaviour, management practices, support processes and technology

to be able to deliver the right conditions

in which engagement is most likely to flourish.

To help build that picture,

think about your own personal experience.

Engagement is not a permanent condition.

It is very dependent on

your own mental, emotional and physical state

and what you are doing

and who you are doing it with.

All of which are conditions

that can fluctuate from day to day.

However, what will help you to bounce back

into an actively engaged state,

if for whatever reason you are having an off day,

is how you experience and feel supported by

the relationships and conditions in your workplace

and the degree that your work is a natural extension of

and channel for expressing your best self.

So let's first look at what conditions

need to be in place

to give you the best chance

of bumping up your engagement level.

These are the 10 key components of the engagement mix

that in my experience are

necessary preconditions for developing

sustainably higher levels of employee engagement.

As we go through the list

think about how each item

applies to you personally,

to what degree does this describe your relationship

with your work and workplace environment?

and to what degree

does it exist in your workplace, right now?

So - You are more likely to become actively engaged when:

1. You feel your work adds value to the world

and is recognised by others in a way that fits

with your own sense of your own identity.

Your work gives you a sense of Meaning and Purpose.

2. You are given the control,

the flexibility, autonomy and the resources

to do your job in the best way you know how.

3. You can get in a good flow with your work

without unwanted distractions, ambiguities and unrealistic workloads.

4. Your work stimulates and stretches you,

you feel good about how it gives you opportunities

to grow both personally and professionally.

5. Your supervisor demonstrably cares about your personal well-being

and is supportive, empathetic and appreciative.

6. You feel that you are a member of a team or community

connected to, recognised and valued by

your boss, your co-workers and your customers.

7. The work you do is a good fit

for your natural talents, experience,

personality type, values and goals.

8. The organisation you work for

has core values and a purpose

which you feel good about.

9. You feel trusted, held accountable

and rewarded appropriately

by the organisation you work for

10. You have a healthy work-life balance,

the demands of your job leave you enough time and energy

to devote to your life outside of work.

So there you have it:

The 10 Key Conditions

necessary to help increase Employee Engagement

levels across your organisation.

Please feel free to copy paste this list for your own use

you will find it in the description below.

Now, I think you will agree that there is a lot

that organisational leaders can do

to nurture the conditions that promote engagement.

But to achieve this takes a lot of careful thought

and coordination to make effective changes

to behaviours, processes and feasibly technology,

to give you the best chance of success.

If you want to start building your case

for making those changes

and investing in developing Employee Engagement

to produce a more effective,

fulfilling and profitable operation.

Just click here to continue with In Part 2 of this video

where I am going to share with you

a simple framework approach that can help get you started.