Hello, everybody.
And thank you for joining us for today's BU Industry
Insiders Webinar, Technology Order:
How to Zenize Your Tech to be a Productive Work Warrior.
My name is Jeff Murphy and I'm a member
of the career program's team in the office of alumni relations.
Today's webinar is sponsored by Boston University Alumni
Relations, and it's offered to our 326,000 alumni
around the globe.
Throughout your career, BU is committed
to helping you to define and achieve
your professional goals.
We aim to do this by providing alumni
with access to a series of valuable online tools
and social media communities.
I'd like to extend a warm welcome to our alumni
joining us from around the world today in far away
places like Hong Kong, Rome, Simi Valley, California,
Oakland, Trumbull, Connecticut, Cartersville, Georgia,
Ellsworth, Maine, Nashua, New Hampshire, the Bronx,
Cleveland, Warwick, Rhode Island, and as always, dozens
of Massachusetts alumni in towns like Everett,
Dorchester, North Chelmsford, Middleborough, and more.
For each and every one of you out there,
please know that we really do value
your participation in this program and every program
that we offer.
Before I introduce today's speakers,
some brief housekeeping notes.
As you know by now, this webinar is
being posted on the Adobe Connect online meeting
platform.
If you experience any trouble with
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Today's presentation is being recorded and will soon be made
available for on demand viewing on the Alumni Association
website found at www.bu.edu/alumni.
Our speaker today is very eager to answer
any questions you have, and you're
welcome to submit them throughout the presentation
using the Q&A chat box at the bottom of your screen.
We hope to get to as many questions
as we can during today's webinar.
Now it's my pleasure to introduce our speaker
for the day.
Presenting from just across the Charles River in Cambridge,
Massachusetts, it's College of Communication alumna Erika
Salloux.
When Leslie Gaydos of New England Cable News
saw some of Erika Salloux's work,
she exclaimed, "You work wonders."
One of her clients' kudos included,
"major miracles are coming when you work with Erika."
Since 2003, Erika, a certified professional organizer,
speaker, and founder of Living Harmony LLC,
has been getting people organized so they can succeed.
She practices a holistic and coach centered approach
to organizing, and works with her clients
in person and virtually.
Her empowered time process for entrepreneurs, executives,
independent creatives, and professors
leads those looking for a serene reality
to increase health and productivity.
If Erika isn't organizing, you'll most likely
catch her dancing or jetting off on some spontaneous adventure
that includes swimming in the ocean.
Erika, thank you so much for being
here to share your expertise.
I know I can say I'm particularly excited to hear
what you have to teach all of us about being
a little bit more productive by managing our tech better.
So I'm going to go ahead and turn the floor over to you.
The floor is all yours.
Thanks, Jeff thank you so much for giving me the opportunity
to share with my fellow alum.
And thank all of you for being here today.
I want to just begin with some stillness and silence.
So if all of us can sit back if we're sitting in a chair
or wherever we're sitting, just sit back and relax
and sort of become like a rag doll.
I'm just going to guide you through a little bit
of breathing.
While we're breathing, if you ask yourself,
if my heart was to tell me what I wanted to get out
of this time together, this hour we're going to share,
what would it say to me?
As you're breathing.
So just relax as much as you can wherever you're sitting.
Completely.
Like your shoulders, your legs.
And take a really big, deep breath in.
Like a full, deep, full body breath
that comes up through your body and up
through the top of your head.
And then a deep breath out where you're
relaxing a little bit more.
Any part of your body you can relax a little bit more.
And take another deep breath in, and another deep breath
out where you're relaxing a little bit more.
I'm going to have you do two more of those breaths
on your own where you're just completely breathing
in the top of your head, and then--
OK.
I'm going to guess all of you are done.
So let's rock and roll.
So what we're going to do today and you're
going to experience with me is just,
like, a tip of the iceberg of what I do.
So I promise at the end I'll give you
an opportunity that you can look out,
you can dive deeper with me if you want to.
So really I look at an opportunity
any time I'm talking to a group or working
with any of my clients that it's an opportunity for you
guys to make one of my biggest dreams come true.
You all have that power.
Because, like, I dream that, in general, all of us
are more grounded, and centered, and present,
and living the desires that we want to successfully.
Whatever that looks like.
Success looks totally different for all of us.
And I desire that because I know that if all of us
are moving more towards that or have
more of those things in our lives,
then we're living in a more loving world.
And I also know that if any time I'm working with someone
or talking to you guys and anyone goes away and, like,
takes something away and starts changing what they're doing
and they get more of that in their life--
being more present and centered--
that you guys spread it, and spread it, and spread it.
So it's like this domino effect.
So thanks for all being here and helping me make one
of my biggest dream come true.
So I want to start off by thinking-- if any of you
saw this movie.
12 Years a Slave, there's a scene in there
where one of the characters says,
Clement says, "If you want to survive, do and say
as little as possible."
And Solomon Northrup, the other character,
says, "I don't want to survive.
I want to live."
And that's what I think about in the work
that I do when people come to me.
I'm not helping people just survive,
I'm actually helping them thrive.
I think when he says live, I think
he's saying he wants to thrive and be the best he can be.
So that's what the work I do helps people with.
And that's what I'm going to give you
guys some, like, simple--
they're simple strategies, but sometimes because we
have to change the way we do things,
they can be a little bit challenging.
But they're really actually really simple things.
I'm going to take questions at the end.
So if you guys think of them and you want to give them over,
we'll take them at the end.
So it's OK to let Jeff know what they are.
And during the process, there's going
to be a couple polls that we're going to take because I really
like it to be a conversation.
That's why I like the Q&A and the back and forth.
Because that's really more interesting to me
than me just talking.
So I want to start off with something
really, really super simple.
It's this one mantra that I have found that's so powerful--
and I use a lot with my clients and myself--
is that if you follow this, it will really help you
with your technology and how it affects you
on a day to day basis.
So it goes like this, let the need dictate the technology,
not the technology dictate the need.
And I'm going to explain what that means in a minute.
And first I'm going to give you a little bit of research
because I know that all of us think differently.
Some of us try to do something and then it changes our life.
And then we go, OK, we believe.
It doesn't matter what anyone else says.
But a lot of us want to hear, you know,
what's really going on in the real world.
And I want some backup for that.
So Matt Richtel-- a lot of you might have heard of him.
He's a technology reporter for The New York Times.
He won a Pulitzer Prize in 2009 for the series called Driven
to Distraction.
And is that series that actually is the series that
prompted all those laws that came up afterwards
that banned people talking on their phones
and holding their phones and driving.
And he's been covering technology for so many years.
And he tells us to think of technology like food.
Some is fried dough and some is broccoli.
And he says that many of us are eating fried dough daily in all
the technology that we use.
He has said that research shows that every time we
check our mobile device, we got a rush of dopamine.
And when we don't check, we get bored
since we've conditioned ourselves
to receive all this extra dopamine that we normally
wouldn't before we had mobile phones.
And most of us will remember times
we didn't have mobile phones.
So when we need more, and more, and more
stimulation for a little bit of excitement.
So basically, we've, like, changed our body chemistry.
And also there's another person who's
really, really big in this industry and ADHD
and about technology who is a Boston based psychiatrist
that many of you might know from the books
that he's written called Edward Hallowell.
He's really well known.
He talks a lot about technology.
He notes that research shows that the more we check
our handhelds, the more our brains create
the kind of chemistry that we see in those addicted to drugs.
And this is like science research.
How our brains are working.
So that's why they say crackberry.
That's why that joke came around when BlackBerrys
were really popular.
Because it actually does change the chemistry of our brain.
So basically we've become addicted.
And that's not just to our mobile phone,
it can be anything on our phone.
It can also be our computers, you know,
as we know many screens.
So that's why I say to think about let the need dictates
the technology, not the technology dictate the need.
So what I really mean by that, if you haven't figured it out,
is that rather than purchasing the latest
and greatest technology or new app on the market that says,
oh, I can do this for you.
Your mobile phone can make coffee
and you don't even drink coffee.
Then you think, well, maybe I want
to drink coffee because my phone can make coffee.
So that's what I want people to think about
is are they getting the technology because it
seems cool, or do they really need it?
If you regularly need to send people a document that you only
have hard copies of for instance, then you'd say, OK.
I want to get a scanner because I need that.
That's just one example.
I had a client that, for instance, recently
needed to convert WMV files to MOV files,
so we found her this app that was [inaudible] player
for her computer.
But that was because she had a need
and then we got the technology, as opposed the other way
around.
So for instance, I'm betting that if any of you--
there's so many, like, games we can put on our computer,
like chess games and things like that.
If you say, oh, this is great.
There's an opportunity for me to play chess
with my friends who live really far away,
I'm going to bet that mostly if you download that and use that,
that it's actually going to take you
away from when you're at work and being present to your work.
Because we're talking about being productive at work,
right?
So even though this might be a personal app that you get,
it really is going to distract you.
Because you really didn't need it in the first place.
It wasn't something you said that you needed.
So I just want people to think for a second--
and Jeff, we're going to do the first call right now.
And the question is, how addicted
do you feel to your mobile?
With five being the most addicted
and one being the least addicted.
How addicted do you feel?
And you can also say zero.
You'll notice there's a zero there
because maybe somebody of you want
to say I'm not addicted at all.
And so if you guys could let us know
how addicted with number five being the most addicted
and zero being not at all.
Erika, are you seeing those poll answers coming in in real time?
is it working on your end?
Yeah.
Except for I only see up to three.
I think the screen must need to be bigger or something.
OK.
Know what I mean?
I see zero, one, and two, and three.
And now I see it all.
OK.
Perfect.
So it looks like most of you guys are saying four.
And a little bit more at three.
So three is-- and can they see the poll, too?
I forgot.
Sorry.
Everybody should be able to see the results.
So I have to tell people so they can actually see it.
Yeah.
So we're looking like four is the highest and three is next.
That's awesome.
There's not that many fives.
That's good.
Yeah.
Let's see.
Can we tell when it's done?
No, we can't really.
I'll end it right now.
The answers have started to slow down a little bit.
So yeah.
50% at four.
Let's go with that.
So some of the-- besides this tip that I'm
going to give you about the technology
that you put on our phone, like apps and things
like that, if you guys can think about that, so 50% of us
are saying that we're at a four.
So if you could think of how you can use these tips that I give
you to be less addicted, we actually
will be able to change our chemistry of our body
back to the way it was before.
Our bodies are super malleable.
Our brains, as we know now in the last couple decades,
we've even learned more that our brains are way, way
more malleable than we thought.
So Jeff, can I go back to that slide
now and move the poll to the side?
And they can see the next slide.
Cool.
So these are some ways that I have
found that really work when I'm working with my clients
in terms of technology, current technology.
If you haven't used an app in the past six months,
delete it or uninstall it.
So if you ever have a need for it,
you know you can always reinstall it.
But just having that clutter on your phone and the temptation--
especially when you're at work to be doing other things.
Because lot of apps, not all of them-- and I'm
going to talk about apps we can use for work
that are really helpful.
A lot of them are just distracting us.
I'm also going to-- the next two things
that I'm going to talk about is only having one method
or application for managing your tasks,
and only use one calendar.
So I know that when I say this to people,
some people say, oh, that's a no brainer.
Why would I have more than one application for managing
my tasks or my calendar?
But over and over when I start working with people,
I see that.
They have multiple ways.
They have little notebooks for writing their tasks down,
they have stickies all over their desk,
and then they have some sort of electronic version
for managing their tasks.
And same thing with a calendar.
Oftentimes I see couples, they're
sharing a calendar with somebody.
Then they have a calendar in their kitchen
that's hanging up where they write down some things where
their kids stuff go.
And then they have some sort of application
on their phone that syncing with their computer.
And that makes for a lot of chaos.
So I recommend one calendar.
One life, one calendar.
That's the mantra that I say when
I start working with people.
And we get them down to one calendar.
And that makes their life so much more easy
because they know where to look, right?
OK.
There's an event, they know where to look.
Start of their day or the end of their day,
they know where to look.
Same thing with tasks.
So don't fall into the false economy time trap of, like,
screaming business and stimulating irrelevance.
Really if you keep it simple, which is what these tips do,
then you're going to increase your productivity,
your serenity, and your mindfulness.
Next tip I want to give you is really, really simple
to execute.
It takes probably about 15 minutes.
And once it's done, it really changes
how people use their computer.
And once again, I find this across the board when
I start working with people that this is the issue that they're
having.
They have set their downloads to go to their download folder.
So any time they're in an email and they download something,
an attachment, it goes to this download folder, which I think
is a black hole.
I consider Download folder to be seriously a black hole.
And I see that.
I'm not just saying that.
I see that people, when I start organizing their computer
with them, they have multiples of many files,
and they don't even know which is the most current one.
Which is the one that I changed?
Which is my most recent version?
Because usually the problem is the download folder.
So a lot of times if you're downloading to a folder
and then people say to me, oh, Erika, that's OK.
I can find something because I just do a search.
But then when they do a search, they think,
I don't need to put things in a file.
I just have everything on my computer.
Doesn't have to be organized because I just do a search
and I find when I want.
But I say that that's the equivalent
of having a bunch of papers strewn all over your floor
instead of having a file cabinet.
And I'm going to explain to you why I say that.
So how many times have you gone looking
for a file and you did the search feature as opposed
to OK, I'm going to go in this folder
and look in my marketing folder and find where
I put those marketing files?
And you actually find that there is a whole bunch of them.
And you, like I said, you don't know
which one is the current one.
Or you open them and you say, oh, gosh.
I can see that I have multiple files
and I'm not even sure which is the one I edited last.
And a lot of it has to do with that download folder
because when things go in the download folder,
you don't see them.
So what I tell people to do is take all the browsers
they use-- and some of us use multiple browsers.
So Safari, Firefox, OmniWeb, Chrome, whatever we use,
and change them all-- and this one is showing you Chrome,
how to do it on Chrome--
to change them all to go to your desktop.
Now, I'm not recommending that our desktop
becomes a massive dumping ground when I say this.
What I'm suggesting is that once you download it
to your desktop, that then you put it in the correct folder
and you rename it.
Because we often know we get files
that have all sorts of weird names
that isn't what we want to name the file.
So once it's sitting on your desktop,
if your desktop is clear-- which I recommend doing,
clearing off your desktop--
is that then you can see it and you know where to put it.
It doesn't become this, like, download folder that is totally
hidden on people's computer and most of the time,
people don't even know what's in it.
So I would say do that for each browser.
The next thing I want to give you guys
is just really two simple things that you can do.
Very doable actions that will stop your email overload.
And I know that people talk about email overload,
and there are so many techniques and so many acronyms
if you do this and do that.
So I'm just going to boil it down to two simple things.
Open and delete.
Meaning that every time you open an email,
then you're processing it.
If you're putting the action in your
to do where you do your tasks or you're
actually responding and then deleting it.
Now, some people I know that if they're working on projects
and they need to document things for legal reasons
or that other people need to be involved
that they need to sometimes put them in folders.
That's fine if you have a few folders on the side,
but then it gets put into that folder.
It doesn't stay in your inbox once you opened it.
And the other one-- and I'm going
to elaborate on these and how we can do them.
Only open and process your email on your computer.
I know that when people hear this
they think, well, that's crazy.
Because nowadays everyone's on their mobile, right?
And they're processing emails whatever.
While they're driving, while they're
walking, while they're swinging their kid out in the park.
So it's just happening, like, all the time.
So let's just talk first about opening and deleting.
So like I said, if every time we touch something,
whether it's something we bring into our home, or an email,
or a piece of paper, it takes up more of our time, right?
So if we open an email and then leave it there and we read it
and then we think, oh, I can't deal with that now.
This is really big.
Or I need to find out this bit of information.
That's going to take me too much time.
And you go back to it.
It's taking up more time.
So I recommend that people devote specific time
to be in their email, and then there's
time when you're not in your email, as opposed to mixing it
with something else.
So opening and deleting combined with this other one of reading
and processing when you're at your computer,
they actually work in tandem even though they're
two separate tips.
Because you're more likely to be able to open,
process, and delete if you're actually at your computer.
So I want you guys all to think.
Recall how many times you've opened an email
while you were out and about.
So you're on your mobile and you couldn't fully
process it because you needed something that you
didn't have on your mobile.
Or you were in a situation where you
couldn't concentrate at the level that
was required for that email.
Think about that.
I want you guys all to think about it.
Have there have been times that that's happened?
Does it happen regularly?
So if you feel like that's happening regularly and not
a one off, I even recommend this tip of open and delete
and only be at your computer even more for you
because you're wasting time opening it again,
opening it again.
And every time you touch it, you're spending more time.
Plus you're not being present to the other thing that you're
doing that's requiring that concentration that you
need at that moment.
I really think that uni-tasking is the future of productivity
and creativity, and there's a massive link
between our productivity and our creativity in both directions.
My friend Samantha--
I changed her name to protect the mindfully challenged
at that moment.
Her and I, we came out of a business meeting,
networking meeting a while ago, about a month ago,
and she couldn't find her car.
But I went off and did my own thing.
And then I got a call from her, Erika, I can't find my car.
Can you come back and help me?
So I went back to help her.
And of course, we all know that there
have been times where we've forgotten where we parked car.
It happens to me.
I go Whole Foods and park my car,
and then I'm like, where did I park my car?
But when I got back to her, she told me
she couldn't even remember what direction
she approached the building.
Meaning the building we had the meeting at.
So she couldn't remember whether it was left or right at all.
She couldn't fathom.
So anyway, I had this plan to find
the car, this little system I created, and we
found her car immediately the first street we went down.
But then after we found her car, she was just so happy.
Thank you.
Because it was raining, too.
That's why she asked me to come back because she thought,
I don't know how far away I am from my car.
Then the big admission comes from her.
She tells me, well, you know, I answered
a phone call when I was getting out of my car
and I talked while I was going to the building.
And then I realized it.
Because if we think about how our brains work--
and you're probably wondering why am I telling you this
story--
because it really shows about how our brain are oftentimes
split when we're attempting to multitask.
So she needed the same part of her brain
to register where she was coming from,
where she was going as she was walking to the building
that she needed to have that conversation
with the guy on the phone.
And a lot of times that's what's going on for us
when we attempt--
and that's why I say attempting-- to multitask.
Because what our brain is really doing,
it's not actually multitasking.
It's actually switching back and forth really quickly.
And when we do that, it makes our brains stupid.
And more on this in a bit of how it makes our brains stupid.
So I know that oftentimes people tell me
that your boss requires a certain level of email
response.
So people feel like they have to be in their email.
They have a certain job where they have to respond ASAP.
So I have a few tips about that when somebody higher
than you is requiring that you are responding
within 15 minutes, or within half an hour,
or even an hour to email.
Of course, I'm going to admit that some jobs do
have that kind of requirement.
It's partly built into the job.
Like emergency room, for instance.
Not for email, but just that you have to be responding really
quickly.
Call centers where you have to answer the phone if it rings.
That's the job.
But I recently heard this Murphy's Law joke
that said when bosses talk about improving productivity,
they're never talking about themselves.
And so we could actually use this to our advantage
because that means we can take the initiative
and suggest changes that will make us more productive.
So if there is anything you want to change-- anything
I recommend today or anything you think,
you know, I think this will help me be more productive.
Anything you've read that you just want to put in effect
and see if it works, just present them the research.
There's so much out there.
I'm just giving you a little tip of the iceberg today,
but there's so much out there about attempted multitasking,
our brains.
MIT'S done so much research, Harvard.
I'm just talking about around here.
Very respected institutions.
And then say to them, OK, can I put this in effect
and see if it changes?
Just, like, for a trial period.
And a lot of times, you will find that they will say yes.
And then you have the opportunity
to do something in a different way.
Now I want to talk about this.
Why most people, 90% of people, are not technologically
productive as they could be.
And two more things that you guys can do--
and I'm going to talk about these two terrible trends that
have just become sort of the norm and very accepted.
One is that we're being reactive and not proactive
in our choice of our tasks.
And this is a little bit sometimes linked
to if there are people above us that are telling us
what we must do.
And the next is the attempted multitasking
I was just talking about.
So if you see this picture here on the left,
it actually is in BU in the Com building,
which is my Alma mater.
And I was in the screening.
And then as soon as the lights came up--
this is like right as soon as the light came up
at the end of the screening and there
was going to be a discussion-- you can see, like, everybody,
mostly students, took out their phones to be on their phones.
And once again, this goes back to the whole idea
of our brains.
I'm going to give you some more research on this.
Some really fascinating stuff that's very new.
How they have become so addicted that they couldn't leave--
I mean, we've all probably felt this.
They couldn't leave their phones away alone.
As soon as the lights came up, they were like,
I have to check what's on my phone.
Whatever it is.
An email, Instagram, Facebook.
And so that is something that they
were taking their-- you know, if you look at this situation,
they're taking their brains away immediately
from the situation they're in and going somewhere else
that isn't in front of them.
And this ad that I saw--
I think I saw this on the TV-- also reminded me of this.
Of how we're all thinking we have
to do more, be multitasking, attempting to multitask,
and keep going and going.
Where this ad for rice that's saying that it's
in a bigger hurry than you are.
So you can make this brown rice, which
is super healthy, even faster than the way
that you usually operate in the world.
Which I thought this was super hilarious because instead
of saying this is how we can slow down and go slower,
it's saying this is how you can go faster.
The rice is faster than you are.
So two tips that I'm going to give you
guys around this whole idea of technology and productivity
leading to being proactive and then stopping the multitasking.
One is if you want to be proactive,
one simple way that you can be more proactive--
because obviously there's tons of ways you can be proactive
and some of them are very complex and require changing
your mind and your outlook on things, which I call mindset--
is to stop looking at your email first thing.
Now, once again, I know that sometimes people
are going to tell me, oh, but Erika, my job requires that.
OK.
So is there a way that we can look at that and see,
is it true or can we shift that?
And instead of looking at your email first-- and this
is not rocket science.
Like, a lot of people talk about this,
have written whole books about this,
is to start with one task that's related to your big project.
Your big thing that you want to get done at work
or that you need to get done at work.
Because if you start with that, you're
going to actually feel super, super productive.
Even if it's just the first task of that bigger project.
And I recommend starting with a microscopic task.
And I'm going to get to that later in another slide.
Just pick the next task that you can do.
Not like look at the whole project,
just what is the next task?
And I guarantee that increases your overall productivity,
which is about being really efficient and effective.
Both together.
Not just one or the other.
Now let's talk a little bit about the multitasking.
The other day actually I got a new iPhone.
I got the iPhone 8 a couple of weeks ago.
And I put it in my bag from the Apple store,
and then I drove home.
And when I took it out, there was a message on it
that said, you know, the new iPhone can
detect when you're driving and can stop all incoming alerts.
I was like, oh, my gosh.
Really?
That's awesome.
Bravo.
That's great that they put that capability on there
because all of us are tempted once we know it's there that we
actually take care of it.
Even if we're driving.
And that's what we talked about before.
It's that same part of our brain, right?
That's driving, that needs to pay attention
to the road, that also needs to have
the conversation with somebody if they call or if they text.
And I don't need to go into, like, the danger of it.
We all know that.
But I'm talking just about our brains and how our brains work,
and how it's going to make us stupid in both those areas.
The driving area.
So in terms of being at work, we're
going to talk about that because obviously we're
talking about work.
So I want to delve into that.
The neuroscience of our brain and extensive research on this
shows that when we are doing two things at once
like that switching back and forth like I said,
it actually slows down our progress
in both of those areas.
It takes our brain four times as long
to finish a task if we're attempting
to multitask because your brain has to keep resetting itself
like I talked about.
It also depletes your energy, it creates
overstimulation in our bodies, It raises our adrenalin level.
So that means it makes us feel super energetic,
but we're actually less productive even
though we feel this energy.
It's that fight or flight response that kicks in.
It creates short-term memory loss
and it creates an inability to concentrate.
So that is, like, a lot of really bad things
for our brain, and that's why I say it makes our brain stupid.
David Meyer who is a University of Michigan professor
says that actually--
his research shows this-- that it damages
cells that form new memories.
So all of this back and forth of our brain
is actually killing the cells in our brain.
And Andy Puddicombe, who's a former Buddhist monk
and co-founder of Headspace--
he's also an entrepreneur.
A venture entrepreneur.
He really is out to demystify the idea of meditation
in the workplace and everywhere else in our life.
He talks about this research that they did
and he says that the average office worker changes computer
windows 37 times an hour.
37 times an hour.
That's massive, isn't it?
And when our minds change gears that rapidly, part of our brain
is still engaged in the previous task,
so we don't have all the attention and resources
necessary to concentrate on the current task.
This slows down productivity and reduces our ability
to filter relevant information from irrelevant information.
So it kills our ability to focus.
That's like, I think, super powerful
when we think about this kind of research.
That proves that instead of just doing
one thing at a time, if we're switching back and forth,
we're being less productive.
Actually, I have a little personal story.
I was interviewing a potential virtual assistant
to work in my business with me and it was our third phone
call.
And I had already told her that I
wanted to talk to her when she was in her office
because I don't talk to people while they're
driving because I know that they won't be able to concentrate.
They think it's because I'm thinking of their safety,
but it's really about having more
of a meaningful conversation being able to concentrate.
And she just started yelling at me.
She said, oh, my gosh.
Erika, you completely, like, don't respect the fact
that I can do two things at once.
And I thought, OK.
So that's what she believes.
So I said, no, I respect your beliefs of what you think.
And then we eventually ended the conversation
that we weren't a good match.
But there was a Frontline special a few years ago
and they did--
a lot of the research was local.
Frontline is local.
And they had a lot of MIT students
on there who said the same exact thing that this woman said
to me, as though I'm different because I'm really smart
and I can do this.
I can drive, I can talk to you at the same time.
And they did all this research with these students,
and the students discovered that it doesn't
matter how intelligent you are.
When you're attempting to multitask, it slows you down.
And there's so many little games that I
do when I do live presentations that
show this really concretely.
So I just want us to all think about that.
In what ways can we actually stop that and see how we feel?
Does that reduce how stressful we feel or how anxious we feel?
And I think you actually will see a big shift in that.
And this is some interesting new research
that I just read a few months ago
that says that even the anticipation of knowing
an interruption could come up decreases our focus
and attention.
So imagine that you're sitting at work
and you're doing some work, but you're thinking really,
you're waiting for this text to come
in from your friend about what you're doing later on at night.
Even the anticipation-- even if you don't go to the phone,
even if your phone is off but you
have that anticipation because you're used to it
is going to make you less focused and less
available to have full attention on whatever you're
doing at work.
So this is a big challenge that I
have for everybody on the call.
And just if you can do this for three days
and see how you feel.
To turn your personal mobile off while you're at work--
and I'm going to say I know most you're
going to say, oh, my gosh.
I can't do that.
So I'm going to give-- in a minute I will share
with you a better way to get to those emails
during the day, those texts during the day and phone calls
that are personal.
So I'm not going to say that you can never get to them.
I'm going to give you a little technique where
you can get to them.
And it has to do with our next slide.
So here are a few apps that I know increase our productivity
and creativity.
Once again because of my personal use,
but also because of research out there.
So I only want you guys to obviously get them
if you have a need for them.
If you have something else that already does
or you feel like you don't need more creativity
or productivity in your life, then
don't get these apps, right?
Because, of course, that would be going against everything
else I've said up to now.
So the first one is called Coffitivity.
And you can get this by just being in a cafe.
But if you're not in a cafe and you want some ambient sound,
what it does is it creates the noise, white noise, of a cafe.
Which has to be at a certain level.
So it's different.
Like you might be in a cafe and then
someone screeches really loudly.
That isn't white noise.
That's going to take you out of your concentration.
But they've discovered-- a good deal of research
on this that demonstrates that if it's a certain decibel
and it's not in the way of your creativity
and it's in the background, it actually
increases our creativity.
So that's one app that you can use.
And what you see right here on the screen
is both of these apps being used together.
The first one that I just mentioned,
Coffitivity, and then the Time Out.
The Time Out is in the front and the Coffitivity
app in the background just--
you can also get in on your phone, that one.
But Coffitivity-- and that's just
the version that you see on your computer
is in the background of the Time Out.
So what you can do is just plug in no matter
where you are and you can hear these background noises.
They have free versions and then they
have ones where if you want the Paris cafe, you have to pay.
So either way.
And then Time Out is this app that I
love that I use on my computer.
I have it set to start when my computer starts.
So I don't have to remember to turn it on because I
know I would forget.
And this is an awesome app.
I love it.
It's the one with the little trees
and the hammock swaying in the middle of the palm trees.
And what you do is you set it so when you want breaks to happen
and you set how long you want the breaks to happen.
And then it pops up on your screen
and it makes you take a break.
Now, we all know there are loads of techniques
out here about breaking-- of taking breaks
and a lot of research on that.
That's why the Pomodoro Technique is very popular.
You know, the one with the tomato.
Because all the research says this many minutes
gives you a better break.
But this Time Out lets you set whatever you want.
So if you like, if you believe that the Pomodoro, the research
with that about the breaks being a certain amount of time,
you can do that, but you can also change it to whatever time
you want.
And it will pop up and tell you, you know, take the break.
Now let's say you're on the phone
and you're using your computer.
You could also, like, say, OK, five minutes.
Let me stop for a second there and let it,
you know, wait for a minute so that you don't have to--
you can be on the phone and still use your computer.
You can say wait for five minutes then come back on.
And so these are just two apps that I find really, really
amazing and that really, really help me take the break
and help my clients take the break without having
to think about it.
And a lot of the research out there on breaks
really shows that when we take a break, our brain can reset.
There's research from the University of Sussex.
There's research from MIT.
There's research from people who do movement research in terms
of how our body is moving around.
So it's also good to move during that time.
Research on people when they take breaks and they go away
and they talk to other people in the office,
they actually are increasing their productivity
because they're relating to people in the office.
There's tons and tons of research on that.
And if I had more time, I'd tell you all about it.
So next slide.
One little quick thing I want to tell you about
is this guy that his stuff is amazing.
The Center for Neuroacoustic Research.
His name is Jeffrey Thompson.
So we all know by now from what I've
been saying that creativity and productivity are
linked together.
And that when we increase our creativity, our productivity,
the other increases.
And I really think that really no matter what any of us
are doing that we can be creative in any job.
There's some creativity that's going on there.
Whether it's a doctor in the emergency room
who can come up with a new technique
to how things can run smoother, or as an artist who
is painting.
So many people think that only artists are creative,
but all of us are creative, have a capacity
to increase our creativity in our jobs.
So his stuff is amazing.
Just check out his website.
Center for Neuroacoustic Research.
He has stuff for all kinds-- not just
for creativity and productivity, but for all kinds of things
like reducing stress.
And he does binary tracks that can be heard
without you having headphones.
So you can play it and it still works in the binary capacity,
meaning that it changes your brain
and how your brain is set up.
Which I think is amazing.
So definitely recommend checking out his stuff.
Two apps that I think work really well on our phone.
Once again, if you need them.
But if you don't need the use I'm going to tell you,
then don't get them.
Evernote works very, very well with Scannable.
My little arrow, I just realized, is--
the right one is going to the wrong app.
It should be going to the one with the butterfly that's
underneath there and Scannable because these two
work in tandem with each other.
So these can really help you when
you think about reimbursable receipts for work.
You can use these apps together, Scannable and Evernote,
in different ways, too.
But I'm just going to talk for a second
about using them for work.
And that is that you can take a shot of them that
makes a searchable PDF, which is different from taking a photo.
And that's why I would say don't use
don't use the photo app even though the potential is
there to take a photo.
And then you can have it sent automatically
once you scan it to Evernote.
And Evernote is just a place where you can put things.
And then once they're in there, they'll
show up on the computer version.
So then you can take the file and you can put it
into another file in your computer,
and it could be all your receipts
that you're going to submit to your company to get reimbursed.
And that's really one simple way to do it where it's automatic.
You scan it, then you can get rid of the receipt.
You can throw it away if you're traveling.
And it will go right to your Evernote into a folder
that you can label as receipts or whatever
you want that folder to be.
That saves a lot of time when we're talking either
whether you're running your own business, working for somebody
else and you want to scan your receipt.
So like I said, Scannable and Evernote
can be used in a lot of different ways,
but I just wanted to give you that quick way.
And one more thing I want to talk about
before our last poll, our second poll,
is a very, very simple technology that we all use
is Word.
Microsoft Word.
And these can be used to break a massive project into small,
those microscopic, small tasks that I was just telling you
about when I was saying let's break
things into really small tasks.
Because I know that we all get overwhelmed and then
we don't do anything.
And we're in a work environment whether we
work for ourselves or somebody else
is that we want to be most productive
and get the ball rolling.
And a ball in motion stays in motion.
A body in motion stays in motion.
A body at rest stays at rest.
So once we get the ball going with the small, microscopic
tasks, its more likely that we do the next one
and do the next one, and things start happening.
So this little form I created to use with my clients,
you put the project name, you put the desired outcome,
you can also use those loads of apps
out there where you create projects.
And then you just put down the very small, microscopic tasks
down there.
So instead of saying that you're going to change your AT&T
deal to be automatic, you say I'm
going to call AT&T and ask them to automate my bill.
So it's very, very microscopic task.
It's not like the big project is very, very small.
So I want us all--
Jeff, I'm ready for that next poll, our last poll,
before we start with the Q&A. I want you guys all
to think about a project that you're doing right now at work.
Just one of the projects that you have going on in your work
right now that you feel most overwhelmed about.
I would pick the one that you feel the most overwhelmed--
that feels really, really big.
If you have one of those.
Maybe some of you don't, and that's awesome.
But if you do, I want you just to like pick which one is--
what do you think is the next task
that you need to do for it?
Is it to call someone, email someone, to research?
You always want to start with an action verb
because our brains read the action like call, email,
research, we're more likely to do it.
And think about what that next task is.
You have to think about just the microscopic.
Remember, microscopic tasks for the project.
Is it to process something?
Is it to-- yup.
Sorry.
We have a large number of possible answers.
Are you able to see all of the results?
I can see them all.
Yeah.
I do.
Yup.
It's big.
That screen is bigger than it was before,
so I can see everybody.
It's interesting.
This is actually fascinating to me
because it looks like research and process are coming up
as number one, and 30% and 26--
and actually, oftentimes when I'm working with my clients,
those are the ones they don't think of even though they're
very, very--
usually it's something that they need
to do because they jump right to making the task too big.
And when you start to really break down,
you see, oh, look, I need to actually do
some research first.
Or I need to process this paperwork first.
And then I can take the next step.
So I think that if you think about using
the form that I put here-- and you can create your own.
You can email me if you want to and I'll
send you my version of it.
I have two versions.
One is a printed version and one is an electronic version
that you can use.
And a lot of people still like paper
and they like to write stuff down,
so they love the printed version.
But either way, it actually really helps
you get a handle of breaking stuff
into really microscopic tasks.
So Jeff, we can take that away and go onto our last bit here.
So it looks like research and process, yeah,
they still were the top two.
Oh, awesome.
Thanks, Jeff.
The other thing I tell people to do
is to use this form in tandem with a timer.
Because if you want to work on a project that's overwhelming
you and it's been overwhelming you, there's a reason.
And if you think that it's going to suck up your whole day
or your whole life, you are less likely to do it.
So I say to use a timer.
So this Howler Timer I love because it
makes the sound of a wolf howling when the time is up.
And it works on your computer but as we know,
you could just use your phone if you want.
But I like this one because it's on my computer
as opposed to my phone, and it's a very distinct howling sound.
And what I do is I set it--
and my clients, too.
I tell them set it for like 15 minutes, work on the first task
and when it's done, go on to something else.
You can go on to your email or go on to something else.
That way you don't feel like this task
that you've been procrastinating on or this project
is taking up all of your time.
Once you get used to that, you won't
be so adverse to sitting down and handling it fast like that
because you know that you have a set amount of time.
So I'm open to any questions that you guys might
have about anything I've said or anything related to any of this
that I didn't say.
I always remain open in this way that usually
someone else's question has something in there for you.
Some nugget for you or something that you
can take away, even if you don't have that exact question.
So I know that everyone's question is super valuable.
Awesome.
Thank you, Erika.
We've got a sort of a nuts and bolts question
that's come in from Shelly.
And as we ask it, I'll remind everybody,
take this opportunity to ask Erika questions you have
by typing them into the Q&A chat box
at the bottom of the screen.
Erica Shelly is wondering specifically
about the app you mentioned, Scannable.
She is wondering if it only works with Evernote
or are there other sort of note taking and document sharing
devices that Scannable works with?
I think it works with one other.
I'm going to look as you're saying that,
because I think they really built it to work with Evernote.
So Evernote existed first.
So I think that might be the only one
it sends to automatically.
So you can use it obviously just to scan stuff,
but then getting it to your computer
is the part that you really want.
You know, that's the reason you want it is
because it would be automatic.
So I'm just looking at it now and looking at the settings.
Like it lets me--
nope.
It only works with Evernote.
OK.
My guess is--
I would ask Shelly, is there another
she's thinking she wants it specifically to work with?
Because I would go backwards that other way.
So does she want to tell us?
Is she thinking of another one that she already has
and she's using?
Shelly, do you want to go ahead and just answer that using
the Q&A chat box? like in--
Yeah.
Shelly, just let us know.
Because then you might actually look at that app and see
does it have something similar to Scannable?
Otherwise, I highly recommend even the free version
of Evernote, but the paid version lets you do more.
It's super awesome for a lot of things.
But I understand.
Like if you're already using an app
that you want to just use already, obviously
that goes along with my whole presentation is about
having less being more.
So Shelly is actually-- it looks like she
might be a BU employee.
BU being the number one employer of BU alumni.
But the travel and reimbursement platform is through--
oh, boy.
What the heck is the name of that?
Anyway.
Shelly, I have to guess as a BU employee myself
that the security levels on that travel and reimburse-- oh.
Concur.
Exactly.
The security levels on those are so crazy,
I bet there's no apps you can really connect to that.
I don't know.
But what you can do is you can still
use it to get it onto your computer.
So what happens is you scan it, it goes into Evernote,
then you've got a version that's on your computer,
and then you can put it into the BU system.
Whatever the system BU wants.
Because it's going to be a PDF at that point.
Right.
You know what I mean?
So that way you have it on your computer
and you don't have to carry it around.
And it's less likely that it's lost.
And once again, they all end up in one spot
in one folder on your Evernote, and then you
can put it into the BU system.
Not a question, but a comment from Eden.
Eden wanted to make sure everybody
knows that a lot of Jeffrey Thompson's stuff--
and Erika, you obviously talked about the music
that he created--
is available both on Spotify and on Apple Music.
I'm guessing that Eden's talking about free versions of that
that you don't have to pay for it.
But Eden, thanks for chiming in with that.
So Spotify, yes, would be free.
But Apple would probably be if you're
paying for the Apple service, because otherwise not
as far as I know for the Apple service.
Yeah.
But it's really awesome to think about free version of it.
Yes.
Great.
Thanks for telling us that.
[inaudible] question.
And I think I know the answer.
But she's asking regarding the timed breaks that you talked
about sort of putting in, do you feel
like an app is really necessary if your phone already has
airplane mode and timers?
Yeah.
So you could do airplane mode, yes, for your phone.
You don't-- that's different.
I didn't recommend an app for silencing your phone.
I just said turn it while you're working.
So yes.
And then what was the other one that she just said?
For the timer?
Tell me that part again.
Right.
If your phone already has airplane mode and built-in sort
of, like, stopwatch timers.
Yeah, but that's not the same as breaking your computer
and stopping you from working.
So this app that I'm recommending, the Time Out,
actually stops you and reminds you to stop.
And it pops up so you can't work at your computer
unless you click something and say I want to, like,
put a pause on it and have it come back later.
So I don't think we remember to set breaks,
so that's why I think it's better than using your phone.
Because your phone isn't going to say
every hour to stop you for three minutes.
Do you know what I mean?
Whereas this app will do that.
You set it and, you know, every hour
you want it to stop for three minutes,
or every 25 minutes you want it to stop for five minutes.
Do you know what I mean?
It does something very different than what
your phone is capable of doing.
But the airplane mode, she's right.
If you just want to, like I said,
put your phone on airplane mode or shut your phone
off when you're working, yes, of course.
You don't need an app for that.
An additional app for that.
Melissa is asking if you can clarify more
about Howler Timer.
Were you able to integrate that into an actual Word doc,
or is it just something that runs alongside other apps
on your computer?
Yes, it's a separate document altogether.
You download it.
It's free.
You'll see a little wolf and a moon.
Like a little wolf baying in front of the moon.
And it's an app that runs on your computer.
And once again, you can set it to start at your computer
when it starts up so at least you
remember to use it when you use it
in tandem with working on a task or something like that.
Yeah.
And I looked at a lot of different people
before I actually really picked that one
because, once again, it works on your computer
and not on your phone.
So when you're working on a product on your computer,
it's going to say, OK, you're done now.
10 minutes is up.
And you can also use it in other ways.
Like I use it when I work with my success partner
and we talk every week on the phone.
And we each have a section in our 45 minutes
where we bring something to the table
and we have five minutes each.
So I use it for that, too.
You can use it for, like, a meeting.
To remind you to stop the meeting because you
might forget in an hour, and meetings sometimes go too long.
So you can use it for a lot of things.
But once again, it runs on your computer, not on your phone.
Shelly, thanks for your question.
Yes, we are recording this webinar and it will be
available in about a week on our website at bu.edu/alumni.
If you navigate to the Careers section,
there's a whole section for where this webinar will
be posted along with 90% of all the other ones
that we've done in the last four years or so.
So make sure you check that out.
Erika, I've got a question of my own for you.
You said at the beginning of your presentation
that you really recommend people use just one calendar.
That's actually something I've struggled with in the past.
95% of what I'm tracking on my calendar
is through my work calendar.
You know, it's Monday, Tuesday, Wednesday, Thursday, Friday
appointments et cetera, et cetera.
So I'm investing a lot of time in people's birthdays,
other personal things that I want to remember
are in my work calendar.
But what happens if suddenly I don't work here anymore?
How do you recommend I would sort of navigate that?
I'm guessing that might be true for a lot of folks that
need to use their work calendar for the majority of what
they're trying to track.
So you have to know the platform because there's
different answers depending on the platform that you're using.
So what's the platform you're using at work?
I'm using Outlook.
Yeah.
Outlook.
I was going to say that's usually the one.
Yeah.
So if you're putting everything into Outlook--
and then I'm assuming it's syncing to your phone,
too, right?
So you get birthdays and events that are personal also there,
right?
Yeah.
Yeah.
So does that mean that people at work
can see your personal calendar, too?
Or is there a way that you're making stuff personal?
Like, private.
Yeah.
That's another thing I see people bring up to me.
I'm the only one that can actually see
the details of the appointment.
Right.
So what I would say is that if you weren't going
to work there, you'd plan and you
would export it into another platform before you left.
That would be the solution because it sounds like you're
at least only at one calendar.
A lot of times when I see clients on Outlook who also
work on an Apple platform at home,
then they've got two calendars because they're not
integrating them, right?
So sometimes they do one where they integrate them
in a way that it's going to, like, a Google Calendar
so it lives in the cloud.
But since you're not doing that, you already just
have everything on Outlook, what I would
say is you'd migrate it usually through one platform that's
intermediary platform to the new platform that whatever you--
if you're bringing them to a new job
or you're just going to be working for yourself
and you want to start your own, you know,
have it be on something else.
That's what you would do is export it.
Elizabeth weighed in with a thought of her own,
and sort of a question while we were talking about calendars.
Elizabeth is asking what I think of as sort
of the existential question about technology.
Her point is digital calendars are not foolproof.
Is a written back not a good idea?
She's experienced iCloud glitches,
had appointments disappear.
And that's true of all technology, right?
Yes.
Completely.
OK.
So there's two things she's bringing up.
One is the whole backing up issue of how you can stop it
from things disappearing.
The other is just glitches, which
has happened to everybody.
It's even happened to me where I'm like, wait,
I know I changed that.
Where's the change that I made on that calendar's day?
So that's different.
And that's something that can--
I don't recommend having a paper backup just because that
can happen, I just recommend that the next step
is making sure that we have three versions of everything
that we have electronic in terms of calendar, tasks,
those kinds of things that we have that
are syncing back and forth.
So this is how you do it.
Number one, it's on your computer.
So let's say you have a calendar that you
have the version that's on your computer.
Number two, you've got the one on your mobile.
That's the same one.
It's, like, syncing with your phone.
So I consider that to be one.
The phone and the computer.
Number two, you have an external backup.
That's a hard drive that's backing up to your computer.
That's if you're talking personal or running
your own business.
If you work for BU, for instance, or anybody else,
they're backing up to a server.
So if something happens and your computer is stolen,
your phone is stolen, it's backed up to the server.
But you need to create that physical backup for yourself
on your personal and/or for your own business.
Then there's the third backup that is the cloud.
So I recommend having a Carbonite, something like that,
where everything--
CrashPlan is just stopping their personal,
they're just integrating into Carbonite,
and so they're not going to have that anymore.
But CrashPlan was a great one out there.
There are loads of them where as soon
as you're connected to the internet on your computer,
everything is backed up.
Automatically it's happening so that you have three ways
that things can be backed up.
So for instance, I was just in Argentina
and my personal mobile got stolen.
A guy, like, drove by in a motorcycle,
ripped my phone right out of my hand
as I was holding it in on the sidewalk.
So I didn't have to worry because everything on there
was backed up to the cloud.
So I didn't lose--
I had seven months of photos on there.
But I didn't have to worry.
I-- when I bought aa-- that's why I
bought a new phone, by the way.
I was all backed up.
And same thing, all my calendar, everything on there
was backed up to the cloud.
Same thing with your computer.
If someone comes along and takes the backup drive, the hard one,
and takes your computer, you're still
backed up to the Carbonite or whatever
you're using to back it up.
So all that can be restored.
Everything from your bookmarks, every little thing
on your computer, all your docs are
going to be stored on your new computer.
So that's what I recommend.
In terms of the glitches, yeah, I
think we just have to live with that.
That happens.
And sometimes it's our fault. We make a little mistake.
Like we didn't save the thing right or whatever.
We learn from that when we do that.
Oh, crap.
I should've just pressed save, and that would have saved that.
But you're right, sometimes that happens.
There are glitches.
We're running right up against our hour,
but Ed has a question I think would be great
for us to end on.
OK.
Go ahead.
Let's go for it.
Yeah.
Ed [inaudible] thank you for sharing your expertise, Erika.
Do you find that younger people who
have been raised in the mobile and app world
manage these challenges better or worse
than older generations?
Oh, what a great question.
So I definitely think that when we are doing any projects
or working with people that either
are of a different generation or they're
from a different field than us that we have to take
all that into consideration.
So I-- and this is only my personal experience.
And though I've read some research on this and ways
to better work with millennials--
they have opinions about this sort of thing.
And when I read some of the advice,
I think, oh, that could be good for anybody.
So I have found that younger people are more
challenged because they didn't grow up with it any other way.
Whereas me for instance, I saw it a different way,
and I remember that different way,
and I sometimes can think about how
I can go back to that because I had seen it
and lived a different way.
So when people say, can you live without the internet?
I say, yeah.
I have, and sometimes I do, and I'm OK with that.
Whereas someone who is younger than me, like in their 20s,
or are going to be with the moment--
I did a project with a bunch of students at BU recently,
and I definitely noticed that it was way much harder
for them to be there and be really present
and not be as distracted and be on their devices.
And also they expected me if they sent an email to me
that I would respond within like an hour.
Really super quickly.
So I set the expectation.
I changed that with them.
I said, if we do this together, I
want you to know that I won't be responding
to emails that quick.
So I definitely find that it's more
challenging for younger people.
Interesting.
Well, Erika, thank you so much the time that you've put in.
Obviously you've shared you do have your own business,
and you have shared your expertise
for free with the alumni community.
And so I really appreciate that.
And I'm curious if you could tell
us more about how alumni can follow up
with you to learn more.
You've got a great offer here for our alumni.
Yes.
So I'm sure all of you on the call have seen.
It's been up here, so I don't have to really explain it.
But there is a free way, and then there
is a way if you want to dive a little deeper with me.
And those are actually such a real value.
Like, I really do charge those rates really,
and this is just a value that you guys
can get until the 14th of November with me.
All you have to do is email me or call me.
If you go to my website living-harmony.org,
you will see a phone number on every single page.
If you have any questions, too, just feel free to call me.
Anything you have a quick question on,
anything that you want me to give you a tip on,
or anything like that, completely
feel free to call me.
And then I want to leave you with one other thing.
I want you guys to think about one action
that you're willing to commit to again tomorrow that
arose as a result of our time together.
So if you can think of one thing that you're like, yeah,
I can do that thing.
I can start it tomorrow and see what happens.
See if I feel a change.
And jot it down right now somewhere.
That's, like, what I want to leave you with.
Because I always think if we can always just do
one little thing, then things start to shift and snowball,
like I said, in a good way.
So thanks, everybody, for being here
and sharing this time with me.
Thank you again, Erika.
I'm a little bit ashamed that I was multitasking while you were
doing your presentation, but my one thing
that I'll start tomorrow is I've already
downloaded the Coffitivity app to my phone.
So that's something that I'll be trying.
And again, I really-- on behalf of the BU Alumni Association,
I want to thank you for your time and your expertise
that you've shared today.
You're welcome.
Ciao, everybody.
My thanks also go out to all of our guests for participating.
Specifically, we want to thank those of you who
have donated to BU in the past.
We have another excellent webinar
coming up next week on November 16.
We're presenting Bringing Your Passion Into Work
for Sustainable Innovation.
Really interesting alum who works for the Mars corporation
is going to be talking about his work inside the company.
Sort of reinventing some great things
and effecting some change around the globe.
I encourage all of you to visit our website
at bu.edu/alumni/events to see the full schedule of alumni
opportunities and events coming up.
As always, if you or any BU alum you know
would be interested in presenting
a professional development webinar like this for the BU
Alumni Association, feel free to contact me
at the alumni relations office or by email at jtmurphy@bu.edu.
Thank you, everybody, for your time.
Have a great day or a great evening, wherever you might be.
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