Waching daily Nov 29 2017

Hi! I'm Ramdan, I'm Head of Driver Care Unit. Right at this moment, I've been working at GO-JEK approximately for 2 years.

Currently, the products that I hold now are GO-RIDE, GO-CAR, GO-BLUEBIRD, GO-BOX, GO-KILAT,

then Outbound Calls Unit that helps drivers when we need to contact them, also Problem Escalation, and Email and App Team.

What we do is delivering the best service, to help the drivers when they face problems

or need answers from various questions that come from our team and we have to make sure that it works smoothly.

Okay, here are a few tips that I apply in life when there are various tasks that come in and also when I have to get in and out of meetings.

At the same time, when my team need me for various things that they have not been able to complete. Here are the tips.

First tip, focus on all of your tasks or tasks that assign to you. We know the goals that we are about to achieve.

Because of that, we are able to finish all the task well enough and correctly.

Example: Like a soccer player, when the striker is in front of the goal post but he doesn't know the purpose to be in front of the goal post.

Just like us as workers or employees, we cannot accomplish the task if we don't know how to tackle it.

Next is, we must have project plan in any kind of tasks that we do.

Aside from having the first plan, we must have plan B and plan C that can backup the first plan when it doesn't run smoothly.

So when the first plan doesn't work. Therefore plan B and plan C become the backup plans and able to bring the tasks to its goal properly.

That is what I always do in my daily work.

Next, for me, I always do what I think the easiest first and then carry on to the hardest task. Why?

Because when we work on the easiest first, at least we have one task that is done.

Compared with the opposite, when you do the hardest tasks first, the easiest one will be delayed, and that is not good for you.

When we face with difficulties, do not hesitate to ask anyone.

It could be to your leaders, peers, your team, or anyone in your area. What I like in GO-JEK is you can ask anyone who is around us.

Furthermore, get used to set yourself as a PMO. What is PMO?

PMO stands for Project Management Officer, which tasks that we can control,

which one is still delayed, which one is not corresponded or has not reached the target.

We can control all of those things even though, in our own unit, there is already a PMO that always checks what is being delayed.

But with that, we can do better, we can quickly achieve the target that we want.

Last one is do not forget to maintain your life balance, your work life, you personal life, and your spiritual life.

All of those must be balanced. Because all of the previous points will not work if you don't do this last point.

Lastly, I have a reference book that we can use to manage our time and also we can apply in the work and daily life.

This book is a work of the nation's children, by Aribowo Prijosaksono and Roy Sembel.

They wrote Self Management book series and I've read it about two or three years ago and it was really helpful for your everyday life.

So, no more stress, no more migrants, always happy, and work-life balance. Good luck, guys!