SARAH: Welcome back to SmartPak's Ask
the Vet video series with Dr. Lydia Gray, SmartPak Staff
Veterinarian and Medical Director,
and me, SmartPaker Sarah.
Once again, we are answering the questions
that were asked and voted on by viewers like you.
So thank you guys for your horse health questions.
And if you have a question answered in this video,
or in a previous video, and you haven't gotten your gift card--
that's right, you get a gift card--
you can email CustomerCare@SmartPak.com
and we'll get that taken care of for you.
DR LYDIA GRAY: Perfect.
SARAH: You can also check out our Horse Health Library,
where we catalog all of the old questions that have been asked.
And we actually break out each individual question
so you don't have to watch the entire month.
And I mean, I don't know why I say have to--
DR LYDIA GRAY: Yeah.
SARAH: This is a pleasurable and delightful experience.
But we break them out by each topic,
so that if you do have a question,
just do a quick check there to make sure it's not already
been asked, because we don't pick those ones for voting,
because we don't want to answer the same questions over
and over.
DR LYDIA GRAY: Because I might contradict myself.
SARAH: And there's always that.
But we don't want you guys to get bored.
So check there first before you ask
a question, because we want you to have a chance
to have your question featured.
And without further ado, we're going to get to the folks--
DR LYDIA GRAY: We're going to feature some questions.
SARAH: --who do have their questions featured.
So we're going to start with Emily, who emailed
at CustomerCare@SmartPak.com.
And Emily asked, "As you may know,
there are these treats with sugary foods on them
that have been in high demand lately.
These treats have things on them like cereal, jelly beans,
sprinkles, and et cetera.
I know--" she's watched our videos before.
"I know you will answer these questions with 'it all depends
on the horse.'
So I'm wondering if these treats are actually
healthy for horses.
If people do buy them, should there be a limit?
Also, should there be things to look out for, like red flags,
if people do buy them?
Lastly, what are the treat alternatives?"
So I'm wondering, secretly, if Emily's question
was submitted under a pseudonym by SmartPaker Jno.
DR LYDIA GRAY: Oh, maybe.
SARAH: She feels very strongly--
DR LYDIA GRAY: She does.
SARAH: --about some of the sugary treats.
But I'm excited to hear how you feel.
DR LYDIA GRAY: I feel a bit less strongly,
because I'm more of an everything in moderation
type of person.
I rarely say no to--
like never say never --
I'm not that kind of person.
So I looked at all of our treat offerings
and found some good to say about everything.
I think there are some better than others.
And I think if your horse has a specific need,
like the horse that jumps out at me is not the one so much that
has a sugar limit, like has PSSM or his equine metabolic
syndrome, insulin resistance.
But like a HYPP, the Hyperkalemic Periodic
Paralysis, where you can't have a lot of potassium.
That is one where they've set aside--
they've set strict numbers for how much grams of potassium
they can have, a horse can have, per meal, 33 grams.
So that's the kind of horse that I definitely
would ask us exactly how much is in the treat
and find treats that are safe.
I like the Hilton Herballs.
I don't think we have those.
SARAH: We don't.
DR LYDIA GRAY: I love our SmartCookies
because they were designed with the easy keeper, the horse that
had to have low sugar in mind.
They come in two really great flavors.
SARAH: Maybe a new one coming soon.
DR LYDIA GRAY: Oh, really.
OK.
And so I like those.
There's functional treats.
Like way in the back, there's HoofSnax that has biotin in it.
It's quite heavy.
And then maybe the ones she was talking about
were these paddock cakes.
SARAH: So we got some of these.
These ones have little banana chips on them.
But you'll see them sometimes, they have the little peppermint
patties.
DR LYDIA GRAY: And they have another one called s'mores.
SARAH: Yeah, they do have a s'mores.
DR LYDIA GRAY: So maybe that's where
she is getting to her candy type, sugary treats.
And it's not that they're--
they're not bad.
I mean, if your horse has no issues, then they're fine,
and he likes them, and that's what he wants
after a workout, then great.
I would encourage you to read all of the ingredients
on any treat that you wanted to feed your horse.
Because it might not-- don't be sidetracked by sugar.
Because sugar is not necessarily a bad thing.
SARAH: There's sugar in grass.
DR LYDIA GRAY: There's sugar in grass, there's sugar in hay.
And think about how much the horse is taking in
on its entire diet.
So if you're eating 20 pounds of hay at 10%,
lets say nonstructural carbohydrate,
you're taking in pounds of sugar.
So the little bit of sugar that you're
getting from a or treat or two-- now, that said, I know people,
I was approached by people at an Equine Affaire or something,
and they wanted to know was it OK to feed their horse
peppermints.
And I was like sure, you know, peppermints,
are a couple of grams of sugar per mint.
Except they were feeding the bag of peppermints.
So that's what I mean by moderation.
SARAH: That's kind of a lot.
DR LYDIA GRAY: Your horse does not need a bag.
So my new treat for Newman is very, very high in sugar,
but he gets one.
SARAH: What is it?
DR LYDIA GRAY: It's a prune.
SARAH: Oh.
DR LYDIA GRAY: He thinks prunes are unbelievably good.
I'm surprised because they're sticky and chewy
in consistency.
And I gave it to him sort of as a joke.
And now, if I come out without a prune,
it does not go well for me.
SARAH: Do you get those individually wrapped ones,
so that you don't have to get too much on your hands?
DR LYDIA GRAY: There are individually wrapped prunes?
SARAH: I'm going to change your life.
DR LYDIA GRAY: Oh, man.
SARAH: We're going to finish this video,
and we're going to hit the grocery store.
I'm going to change your life.
DR LYDIA GRAY: I would love that.
It's really a sticky mess right now.
So that would be great.
So the point is I don't say no to any treat,
just read the label, read what's in it,
give the serving or less.
You don't have to give the bag of treats.
You can give one.
So that's fine.
SARAH: All right.
Our next question, also submitted by Emily,
also emailed CustomerCare@SmartPak.com.
DR LYDIA GRAY: The same Emily?
SARAH: I don't know if it's the same Emily.
Oh, I'm getting word, I'm getting word in the ear piece
I don't have, it's indeed the same Emily.
Emily, getting after it.
Emily's getting two gift cards.
All right, here we go.
"What is the difference of hoof hardener and hoof oil,
depending on what climate you live in and what season it is--
dry, humid, spring, summer, fall, winter, et cetera--
that's all of them--
when should I use hoof hardener and/or hoof oil?
Is it possible to use too much hoof hardener and/or hoof oil?"
That's question 1-- that's the second question.
"Where is the most beneficial place
to apply hoof hardener and/or hoof oil, like the wall,
or the sole or the frog area."
OK, so it's when should I use which,
is it possible to use too much of either,
where's the best place to put them?
DR LYDIA GRAY: Well, I have no idea.
So I-- when it's a hoof question,
you just have to know that I'm going
to go to Danvers Child, who is the SmartPak Hoof Health
Consultant.
And I just learned, prefers the term
Certified Journeyman Farrier.
Even he's like I don't know what a hoof health consultant is.
So here's what he said.
Hopefully he answered all those questions.
"Hoof dressings, which are oils, sealants, and hardeners,"
- those are three types of hoof dressings,
- "are generally applied with the intent
of influencing moisture levels in the hoof, all of them.
Their application will vary depending
upon the manufacturer's guidelines.
Most are applied to the wall, some are applied to the sole,
and a few to the frog."
SARAH: So just before we get further,
I want to make sure everybody is on the same page.
If your horse is standing, this is the wall.
This is the sole.
And then the frog is the little triangle.
We have lots of pictures on our web site.
In case that wasn't helpful.
DR LYDIA GRAY: There might be pictures.
So let's go with the first one.
"Hoof oils are quite common and have
been used seemingly forever.
Nevertheless, they're not always the greatest choice.
They tend to attract and trap dirt, moisture, fecal matter,
and other ick--"
SARAH: A very technical term.
DR LYDIA GRAY: "--to the hoof and could potentially encourage
bacterial growth.
Likewise, while they appear to be moisturizing the hoof,
they generally don't penetrate and absorb well."
And so for hoof oil, we have the Effol brand, which
comes with its own applicator.
"The next one is hoof sealants.
They're also quite common.
They serve well to temporarily replace
the hoof's natural varnish when it
has been abraded by the environment
or through maintenance.
However, they are a sealant and a barrier,
which potentially inhibit the natural internal, external
exchange for moisture regulation."
So for sealants, I brought out the Tuff Stuff, and this Kevlar
Tuff Hoof Guard Sealant.
Those are two that we carry.
I've used this one before, the Tuff Stuff.
All right, and then "Number three
is hoof hardeners are the newest on the scene,
and they're quite different from oils and sealants."
SARAH: Hoof hardeners are so hot right now.
DR LYDIA GRAY: "Despite the idea of them serving
to harden the hoof as their name implies,
they actually serve to regulate moisture levels within the hoof
through the process of cross linking the keratin
molecules within the hoof and supplying additional atoms
and volume to strengthen the existing structures."
That's really cool.
"The process requires regular and diligent application.
However, it's important that no other topicals
be used that will disrupt or interfere
with the cross linking."
And I've used this too, and I love it, the Keratex Hoof
Hardener.
SARAH: OK.
DR LYDIA GRAY: And like he says, follow the directions.
SARAH: So I think a lot of what people don't think about when
they think of their horses hooves,
I think people think your horses hooves
are like your fingernails, and it's dead tissue.
And it is, but it's also--
DR LYDIA GRAY: You can still influence it.
SARAH: You can influence it.
And it is allowing moisture in and out,
and it is allowing to a certain extent breathing.
DR LYDIA GRAY: I was going to say breathe, it still breathes.
SARAH: And so if you think about in humans,
if you get like acrylic nails or something put on,
a lot of times people will have that.
And then after a certain period of time,
they're like, oh, I ruined my nails, I can't wear it anymore.
And you're like how would you ruin your nails
if it's dead tissue.
So it is something that you want to be thoughtful about, what
you're putting on, and as always, work with your farrier.
Ideally, a Certified Journeyman Farrier, if you
have access to one.
Fantastic.
That was very exciting.
DR LYDIA GRAY: You know how you always ask if I'll say it in--
SARAH: In Danvers'--
DR LYDIA GRAY: Yeah.
SARAH: I was going to bring it up
when you got to the part that was
in quotes, because I can hear in my head own head
Danvers' "ick."
See, I'll tell you, that's how it goes.
DR LYDIA GRAY: What I was going to say
is the word on the street is that he might be coming back
for some more videos.
And his videos are extremely popular, very well done.
You can learn so much.
I mean, some folks have Kardashians,
we have Danvers Child, so--
SARAH: It's true.
DR LYDIA GRAY: Oh, my gosh, I'm excited.
SARAH: Equally famous.
I am excited also to find out why Kardashian is written down
in your notes.
DR LYDIA GRAY: That was why.
SARAH: I saw it, and I was very curious.
DR LYDIA GRAY: I wanted to remember
to say that we have our own.
SARAH: Yeah.
DR LYDIA GRAY: And he's named Danvers Child.
SARAH: And he's a delight.
So you can find all of Danvers' old videos
in the horse health library that we talked about earlier.
Our next question was submitted by Helen.
And Helen also emailed at CustomerCare@SmartPak.com
and this one's a long one.
DR LYDIA GRAY: OK.
SARAH: So Helen is wondering "My spotted saddle
horse has large areas of white hair with pink skin underneath.
His hair is thick enough over most
of his body to protect his skin somewhat from the sun.
However, his face is very prone to sunburn and peeling.
Oh, bummer.
"Human sunscreen works.
However, most require re-applying often,
and it's difficult to do that regularly.
I have used an extended nose fly mask
to attempt to screen some of the bright sun off,
but he's a bit of a Houdini.
If he decides it needs to be off, it comes off.
What's the best treatment for sunburn?
I've had some luck with thick baby rash creams
with zinc oxide, like Desitin.
But he will rub his face against things to try to scrape it off,
abrading the sunburnt area in the process," which
sounds terrible.
Poor guy.
All right, so what's the best treatment for sunburn?
And then any other maybe preventative tips
that we can help her with.
DR LYDIA GRAY: I did find some things.
Let's see, so these.
So there are products that we sell that like all I
did to find them was type in sunburn or UV,
or something, one of these words.
And these products came up.
And I was thinking but this is a fly spray,
however it has sunscreen in it.
So this is nice.
Even this bath by Vetrolin has a sunscreen in it.
We talked about this last time.
This is really trending.
I don't know if it says what SPF it has.
But this goes on, I guess, really well,
from the reviews on the website.
And you might want to try it.
If he doesn't like creams, because you can feel them,
they're heavy, and greasy, and you can feel them.
Maybe he'll like a lighter, more liquid, more watery,
that you can actually not spray on his face,
but maybe wipe on his face.
That's an idea.
There is a fly mask, there's a new fly mask over there.
That's the Noble Outfitters one, that has a longer nose.
We have a couple that have longer noses, that
can cover the white at the end, the snips.
SARAH: And the nice thing about this one
is that it has the longer nose to cover the skin,
but it leaves the nostrils open.
So some horses when they get the longer--
I have it upside down.
I don't know how their heads work, is what we just learned,
I think.
Do we cut that part out or do we leave it in?
DR LYDIA GRAY: I think we should leave it in.
SARAH: I think we should leave it in, because horses are hard,
and I have embarrassed myself.
But why doesn't anyone cut the noses out,
because my horse hates the one that covers his nose.
I will say that.
DR LYDIA GRAY: So does this one, it comes off?
SARAH: It does come off, which is nice.
So you can it be a little bit more flexible for your horse.
DR LYDIA GRAY: Because mine wears a grazing muzzle,
and when he wears the muzzle--
I have one fly mask without a nose.
And then when he doesn't wear the muzzle,
I have a fly mask with the nose, which
was going to be my suggestion.
Crazy as it sounds, for horses that take off their fly masks,
or other horses take off their fly masks,
what if you put on a grazing muzzle.
Because it covers the area.
SARAH: Oh, so instead of the fly mask.
DR LYDIA GRAY: Yeah.
SARAH: Use a grazing to help shield it from the sun.
DR LYDIA GRAY: You can use it as a grazing muzzle if you want.
The holes are generally about this big.
Or you can just cut out the whole bottom.
So he's got something that covers
his face that's a little bit harder to take off, maybe.
And there's different brands of fly masks
and different brands of muzzles, and you have
to experiment a little bit.
Some fit better than others.
It all depends on your horse's head shape.
There's that phrase, it depends, I guess I do use it.
SARAH: That's OK.
It also depends on if you're putting it on upside down.
DR LYDIA GRAY: You may have, by doing that,
found a brand new method to prevent sunburn.
SARAH: That's what I'm here for.
I like imagining though the grazing muzzle with the bottom
cut out.
It would look like a horse did when
people wear like those old timey barrels,
with straps as clothes.
DR LYDIA GRAY: A little bit, a little bit like that.
It could look very strange, but I mean,
your horse may thank you.
I did do some research on this, as far
as there's three ways to keep the sun from affecting you,
whether you're a horse or human.
And that is a chemical block, like these products, so put
something on, which she says her horse is not keen on.
A physical block, so for horses, it
would be a face mask with a long nose, a grazing muzzle,
or I even bought a fly sheet that has some embedded UV
protection.
For people, like a hat, or long sleeves.
Or just get out of the sun.
So shade.
SARAH: Turn out at night.
DR LYDIA GRAY: Turn out at night.
So there's some other options that
don't involve any products, or any clothing,
that your horse has said no to, like a small child-- no no, no.
Do those things.
Once the sunburn is there though, and so what do you do?
Like people, cold water, those feel really good.
So hosing, hydrotherapy, is always appropriate.
If there's some broken skin, then a topical
might be appropriate.
I would probably, if skin's broken,
because it's peeled, or sloughed, or blistered,
or oozed, and we don't have to go any farther with the terms,
if that's happened, I might want to contact my vet
and say I've got open skin.
And treating open skin is different than treating just
pink, red, inflamed, swollen skin.
So that's kind of the cut off there.
And get them involved.
And maybe they-- because they see so many different horses.
I mean, you have an n of one.
They have an n of thousands.
Maybe, they said, you know, I learned this
from my other client, or I have tried this on various horses
and this seems to be the most successful.
I would agree that the Desitin is a really good choice.
But I would definitely bring the vet in the loop.
Because some sunburns, as in people, can get really severe.
And you might need-- you might even
need systemic therapy, like steroids, or antibiotics,
or something.
In which case, you for sure need your vet to be involved.
So the treatment, depends on how bad it is.
SARAH: OK.
I'm going to pick up my papers.
Cause I got very excited.
DR LYDIA GRAY: I know, this was an exciting topic.
SARAH: My upside down fly mask snafu.
So we're on to our next question.
And I can't wait to see what I misinterpret next.
Because we've got some good stuff back here.
DR LYDIA GRAY: This one could be tricky.
SARAH: Yep, OK.
So this one was submitted by Sarah P. on YouTube, which
used to be my initials, SP.
DR LYDIA GRAY: Yes.
SARAH: But no longer.
I have different initials now that I'm married.
But Sarah, I like your question.
"I would like to know if it's true
that a horse shouldn't be rinsed immediately
after a hard workout, or if rinsing them
in cold water or hot water makes any difference?"
I love this one.
You know me, I love an old wives tale.
DR LYDIA GRAY: I want to add an addendum to her wive's
tale, what I heard in addition to this, because I
have heard this is that--
tell me if you've heard this-- is never put water on the top
and the bottom of the horse.
So if you're going to get the horse wet on the top,
make sure his bottom doesn't get wet.
SARAH: I've never heard that.
DR LYDIA GRAY: No?
SARAH: That's amazing.
DR LYDIA GRAY: I don't know where I heard that.
SARAH: How are you going to go about achieving this goal?
DR LYDIA GRAY: I have no idea.
And so both of them are kind of misinformation,
or old wives tales.
You absolutely can put water on a hot horse.
In fact, you should.
And it should be cold.
I think the worry was cold water was going
to either cause cramping, spasms,
tying up, or maybe even colic.
SARAH: Or like a hot glass out of the oven,
if you rinse it under cold water and then it just shatters.
DR LYDIA GRAY: Typically, horses do not shatter.
SARAH: OK, so fly masks, with the ear holes,
and then horses don't shatter.
I'm learning so much.
DR LYDIA GRAY: That's what you're learning today.
We did some work in preparation for the '96 Atlanta Olympics,
because Atlanta in August, wow, and they found that putting
ice, in fact, on these horses, that came in from--
back in the day, the long format of eventing that came in from
miles and miles of being out on the cross-country and roads,
and tracks, and steeplechase--
cooled them down.
They would come in at 104, 105.
106, dangerously hot temperatures.
So you had to get their core temperature, core body
temperature down quickly.
And ice was the way to do it.
When you do that, of course, it's
apply the ice water from big metal watering troughs.
You know, just buckets, scrape.
Because as soon as that water hits that horse, it gets hot.
If you leave that water on, then it actually
makes the horse hotter.
It insulates them.
So when I see people with a hot horse,
putting a wet towel on them, I will actually--
I don't often go talk to people if they don't ask,
but when I see that, I know how dangerous it
is, I will walk up and talk to them,
and say, please don't do that, it's very dangerous.
At the Atlanta Olympics, I just found this fact out today,
I was just reminiscing.
They brought in 100 tons of ice.
SARAH: Just for the horses?
DR LYDIA GRAY: Just for the horses,
just for the cross country day.
They had 85 cooling misting fans,
which are big fans set up with coil hoses around them,
with holes in them.
And they would run water through.
And so when they ran the water through, and the fan was on,
it would put out a nice mist.
And they had these tents, coveralls--
I forget what they're called.
The white ones.
SARAH: Yeah, I know you mean.
I don't know what they're called.
DR LYDIA GRAY: Maybe someone knows.
But they'd walk the horses through
and they'd have fans on both sides.
And it was wonderful.
And we were like, can we walk through?
So absolutely, do not be afraid of putting water on your horse.
I only use tepid water on Newman, because of course,
he's like, "Eh, it's too cold."
But I don't ever get him hot enough
that he needs to be cooled off, trust me.
SARAH: Newman, will work for prunes.
DR LYDIA GRAY: He will work for prunes.
SARAH: Our last question is submitted by Olive,
with one, two, three, four, five, six seven, eight question
marks.
So, Olive????????
DR LYDIA GRAY: She really wants to know.
SARAH: And Olive on YouTube is wondering
"Should I wrap my horses legs when going
on a long trip in the trailer."
And she asked this question with just one question mark.
So she's asking the Olive in her name, Olive?
Just like very casually, should I
wrap my horses legs when going on a long trip in the trailer.
DR LYDIA GRAY: So I'm going to give this to you.
SARAH: OK, that seems like I'll do a great job with it,
based on the last round.
DR LYDIA GRAY: And then put this up close to me.
OK, so I would like to say, it depends.
Because apparently that's what I always say.
If you have a horse that has not worn
either shipping wraps like these or standing wraps like these.
This is just a cotton pillow wrap
and then standing wraps over it.
Like Pony Club says-- how to make a wrap.
If it's a young horse, or a horse that has not worn wraps,
I would discourage you from putting them on in a trailer.
Because there's enough going on.
And if they move, shift, they're tight,
they're not used to them, they can actually move around more,
become fractious, hurt themselves, kick
until things get loose.
And it's probably doing more harm than good.
And as a vet, I took an oath about not doing harm.
But if you have a horse that is a seasoned traveler,
goes all the time, some people might say, "Oh, he's
used to it, no need to wrap."
However, you never know when someone's
going to pull in front of you, or when
you have to make a sudden stop, or you almost missed your turn,
and you do it yourself.
And it's not that the trailer has sharp things on the inside.
Everyone knows to check the trailer,
it's that in trying to balance himself,
your horse may step on himself.
Move a leg over, move a foot over.
So that's what you're trying to protect.
And these go all the way to the bottom.
So they protect the hoof, the heel bulb, the fetlock.
SARAH: So these are not for the ears?
DR LYDIA GRAY: No, and you are correctly holding them
in the right position.
SARAH: Thank you.
The name was really helping me out in terms
of knowing which way was up.
I do know what this stuff is.
DR LYDIA GRAY: They cover the hocks you can see.
So it's important to cover from the ground to just
over the hocks in the back, and over the knees in the front.
Then all your joints are covered,
your hooves, the canon bones, all the important--
SARAH: Handle with care parts.
DR LYDIA GRAY: There you go, all those parts.
Some people-- I didn't bring any,
but some people put bell boots on to protect the heel bulbs.
Maybe that's all you want to do is just the bell boots.
SARAH: For when he's positioning his feet.
DR LYDIA GRAY: Yeah, so just don't--
because those kind of injuries, the heel bulb,
can take a long time to heal.
SARAH: And can be pretty painful.
And can put your horse out of work
if he's uncomfortable enough.
DR LYDIA GRAY: When they're walking,
you think about the motion of walking,
and it just opens it up every time.
That's why scratches are painful.
I also brought some other things.
She didn't ask, but I like a good tail wrap.
Because I hate when my horse comes out of the trailer
and his tail is either rubbed and it looks--
SARAH: Like a big brush.
DR LYDIA GRAY: Or he's rubbed the hair out.
And I'm like, well, that's gross super.
And then some people, and I've never used one,
but some people are head bumper fans.
SARAH: I was so excited that I was
going to get to tell you that it was facing the wrong way.
DR LYDIA GRAY: So, yeah, so ears, not eyes.
I'm not, because unless you know your horse is
one of those that like you open the back, and undo the front--
then they run out and throw up their heads or whatever.
To me, this has more potential for harm,
because it could catch on things,
and it makes their brain hot.
And I don't know, I'm not a fan of this
unless you know that your horse needs one.
SARAH: So I think that was one of the things
that you said at the beginning, that I think is really, really
helpful, and a lot of people don't think of,
is if you're shipping your horse for the first time,
going in the trailer is a whole new experience.
You don't want also having scary things strapped to your horse's
legs to be a totally new experience that he's
going to have and deal with in a new place for the first time.
DR LYDIA GRAY: I will tell you that I
use shipping wraps because I'm too lazy to put
on bandages anymore.
But even now--
SARAH: Most people call these shipping boots.
DR LYDIA GRAY: Shipping boots.
When I put those on Newman, and he's
had them on for 12 years now, he still does the moonwalk thing.
So even he has to adjust his way of going.
So absolutely, you don't want a horse
who's never had these on--
they're going to like try to shake them off.
And then they get frantic.
They cannot get these things off.
I mean, I've had horses like get loose, and run around, and hurt
themselves and hurt property.
So if you really want to put them on,
then teach your horse to use them.
Practice before the trip.
SARAH: In low stress situations too, because there is no time--
trying something for the first time with your horse
at 4:00 in the morning in the dark, not recommended.
DR LYDIA GRAY: Sounds like we've both--
SARAH: Had that experience.
Yes, so I think the moonwalking, pretty universal.
We actually did it in the if horses were people.
So maybe Nels will throw a clip of that in here.
And we can see what it looks like if a human wore
shipping boots.
DR LYDIA GRAY: Excellent.
SARAH: So those were all of the questions
that we have this time.
Thank you guys so much for submitting
such great questions.
They gave us really interesting things to talk about
and fun products to show, sometimes correctly.
And you can submit your questions for next time
to see what we get to talk about, up until September 1st.
Use #AsktheVetVideo when you're submitting your question out
in the social media world, like Facebook, Instagram, Twitter,
on YouTube, as well.
So that we can keep track of all of those questions.
That's exactly right.
And you can also use the brand new questions form
at SmartPak.com/AsktheVetQuestions.
DR LYDIA GRAY: Is it working, is it up?
SARAH: It's up.
Right now, while we're shooting this video, it's not.
But I have so much faith that by the time the video goes live,
I'm putting this in.
And we're not cutting it out.
Because we're not going to cut that
fly mask part out, because I know Nels liked that too much.
So once you've submitted your questions,
don't forget to vote.
You can vote on YouTube, Twitter, or our blog,
where you can vote as many times as you want.
You can also get in, like Emily and Helen
did, and email your questions to CustomerCare@SmartPak.com.
So that if you're emailing in to place an order,
you can also ask your question at the same time.
DR LYDIA GRAY: Good idea.
SARAH: If your question was answered
in this or previous videos, don't
forget to email CustomerCare@SmartPak.com
or DM us on YouTube, so that we can get you your gift card,
because we want you to be able to go buy something awesome.
And as always, don't forget to subscribe
so that you can keep an eye out for the voting videos,
and make sure your question gets to the top.
Thanks as always for watching and have a great ride.
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