welcome everyone and thank you for joining the Vision Australia library 101
webinar this morning Wednesday the 18th of April my name is Kaitlyn and I will
be hosting this event I would like to start off by acknowledging the
traditional custodians of the lands on which we are all meeting today and pay
my respects to their elders both past and present this morning
we will be streaming live from vision Australia's offices in Melbourne and
Gosford and are also recording this webinar said that if you miss out on any
information you will be able to catch up via the podcast you are welcome to share
the recording you can ask questions live to our panelists by navigating to the
chat feature on the zoom webinar screen we will do our best to answer your
questions but if we don't manage it in the time we will certainly get back to
you our panelists work daily with people who are blind and low-vision and we hope
that today's information will give you enough to get you started and also to
form wonderful partnerships with us in the future just a little bit of trivia
about the library team our team also includes two guide dogs gambler and Reba
a seeing-eye dog breeding dog and also Carmen who's a ten week old puppy that
one of our library staff is fostering at the moment this morning all our we will
be talking about who can join the Vision Australia library how we can help
support your borrowers who are blind have low vision or have a print
disability we will demonstrate our free Vision Australia connect up and our 3G
Daisy player we will talk about how we can help people access their personal
information in accessible formats and finally we will introduce you to the
wonders of audio description I'd like to now introduce our panel we have Ann Ford
coordinated community service engagement
Jayme Kelly on training Support Officer Cathy fella in
Gosford also service engagement consultant library and information and
we have Sara Blow dawn Student Children and Youth Services librarian I'd like to
now introduce and and ask her to provide a bit more information about people who
have low vision hi everyone nice to have a chat to you this morning it's a bit
chilly here in Melbourne it's about three degrees so it's bit cooler than we
first anticipated but here we go well the Vision Australia library is a
public library we provide Braille and audio materials around 15,000 people
nationally people can access our library you know for a variety of reasons they
may be blind or have low vision or have a have a print disability so those
people who are blind who have low vision might have macular degeneration they
might have cataracts or they may have a congenital a fault with their eyesight
from their their early years but for those people with a print disability
it's a different thing all together and for many people in our community they
find it hard to get access to materials for them you may not be aware that we
provide services to people with a print disability so what is a print disability
it could be someone who can no longer hold a book or manipulate a book as they
normally would so they might have Parkinson's or they might have MS and
that means that they can access our collections they may also have a print
disability such as dyslexia now dyslexia affects about 10% of the
Australian population and it's basically a processing issue with the brain when
reading print and these people have really great abilities to think about
the big picture of things so think outside the square but when it
comes to reading and taking in information that we take for granted it
becomes a real struggle so we're here at the Vision Australia library can help
you assist those people that come into your libraries asking questions now what
do we have to offer we have a collection of around 40,000
items in Braille but also in audio format and amongst those collections we
have daily newspapers which are both local newspapers and the ones that you
know them the Aged and The Sydney Morning Herald so the brief the big
newspapers the Financial Review and people can also access the magazines
such as the Women's Weekly wheels magazine choice magazine so when people
start to lose their vision or have a print disability one of the first things
that they struggle with is keeping in contact with information just as your
library is about keeping people in contact with information that's what our
role is we want to keep people in contact with the information that may
they may have given up on trying to get many people even give up reading and
it's such a shame for them to do that so they often come to your libraries and
they if they hear about us will come to our libraries and access our information
just making sure I know where I'm not doing don't reserve any important
information so how do people actually access our collections we have a give
our our material is formatted in a daisy format which means it's a layered
structured format which means all of our items can be read like you and I read a
book so people can go backwards they can go forwards our devices remember where
people are up to and people can even put bookmarks in so that means that they
have the ability if they're studying a book
texts they can go back to a place just like you and I can move we read books we
also have we have two players which are which are either a type of online plan
which is the 3G player and the Wi-Fi player and we also have an app called
the VA connect app now once people join the library which I will talk a little
bit about in a minute we organize a profile for them and they tell us what
type of books they like to read and these books are pushed out onto their
devices or in the case of the VA connector people can actually access our
catalog direct and they can download or stream the book but once more Jamie is
going to give you the all the information about that in a minute
so people access our collection in a variety of ways and our information is
actually also as well as being an audio we do have some information like the
daily newspapers which I have the preached there as well as the audio and
as well as some parts of the children's collections have the print as well as
the audio so once more people with dyslexia have the ability to listen and
read along so how do you join our library so people can even give us a
call on 1 365 four six five six they can also email us but you can also log on to
our log on to Google tweeting Vision Australia library and it
goes straight to our home page you will see a join the library button and you
can join our library direct from that point we will then get back to you with
login details and ID but as a library as a librarian you have the ability if you
come across someone a member of the public that seems to be struggling with
their eyesight or is using up all of your audio books listening and you're
running short you can think are they can perhaps join
the Vision Australia library we can work together to supply them with
materials it's a good way to just hopefully today you might become more
aware of people who are moving in and around your library and those people
that might need a little bit more help with accessing materials as a librarian
you also and there's a library as a whole you can partner with Vision
Australia and we can help with training on our devices and the use of the VA
connector so that your staff members can be confident in helping people and
showing them how to use our devices and the app you can also have access to the
app as a demonstration in a demonstration mode which means you can
actually have it on a lap on an iPad or on a smart device at some time that
means that you can show it to people when they come into the library so this
is a really good lead-in to Jamie because Jamie is now going to talk to
you about all of our devices and how they work and thank you everyone for
listening and if you have any questions please don't hesitate to put them
through on the chat to Kaitlyn bye for now
well good morning everybody it's nice to be here with you and as Ann said I'm
going to talk about two main devices that our members are using they're both
online devices as we are moving people more and more online and away from the
old traditional methods of library access because we we want people to move
online as mine way of accessing our content now I'm totally blind so to do
this demonstration I'm going to use my iPhone with voiceover so people who use
voiceover you use a series of gestures to navigate the screen and also Siri in
some aspects as well so for example for me to launch va Connect rather than me
just swiping the screen like that I'm going to say to Siri open VA connect
yes so now it's logging me in as I hope you can see it can sometimes can be a
little bit slow okay so my bookshelf is there so I'm just going to get past that
little alert message because we send messages out to the app and to our
online place if we need to notify members of any outages or if any books
need to be renewed because our books have a two months line so I'm now just
going to show you I'm going to swipe through the bookshelf okay so I've got
an online book which means is it streaming and that book I've downloaded
so now I'm going to double tap on the book which will open the book and you
heard that little beep beep sound that means that the app is loading and that
sound is like a please wait sound so that people don't get impatient and
start tapping all over the place so now on the screen you'll see a number of
controls and if I tap above the home button there's the play button so I can
then tap to the next button with the human narrator I'll just tap the stop
button so the app remembers where you are in the book and you can do that with
all your books or any Content it remembers where you last were you do
have the ability to not only change the speed of the voice but you can also
change a whole lot of other audio and magnification options in the settings so
for people with low vision they can change the font and all that sort of
stuff which is extremely useful so I'm just going to go out of the bookshelf by
tapping the back button now I'm going to show you a newspaper so
I'm just going to go over to the newspaper tab the subscription tab and
that will bring up what newspapers I have available I'm hoping that you can
see my screen okay I'm just waiting for that to load so
yesterday Sydney Morning Herald I'm just going to tap on that and now you'll see
these text on the screen in a minute and if I tap the play button so that's a
synthetic voice and you can also see the text on the screen I go to the next
article okay so I'm just going to stop that so that's how you know it didn't
stop okay now we've got it so we stop the newspaper and newspapers we have
about four hundred and eighty odd newspapers from News Limited Fairfax APN
the West probably the main four publishers that we have and you can
subscribe to as many newspapers and magazines as you like there's no limit
to that with our books we offer Daisy audio Daisy text and of
course Braille Braille is very important my notes are here in Braille as you can
see on some actually some Braille label on so it doesn't rattle as I'm reading
it during the session this morning so the app is is crucial to us because it's
a free app and you can download it from the Google Play Store all through the
Apple App Store and so people that join our library more often up these days are
using the app but if you're somebody that doesn't have the internet you don't
have a computer but you want to access our ebooks you can access CDs so we have
here what we fondly call a 3G player and this used to be a CD player you can see
the slot in the front way they used to be
the CD drive now there's a modem in there on the back isn't as an aerial
which connects through the 3G Optus network so I've turned the player on and
there's only a few buttons that members have to cope with so that it keeps the
play very simple and easy to use you've got the rewind button play next
and then to bookshelf backwards and forwards button a return button to send
the book back to the library power button asleep and then at the top you've
got volume and tone so I've turned the player on I want to see what's on my
bookshelf and I'm just going to tap the bookshelf button now I might need to
turn that up a bit okay so now you heard there expires 15th of June that tells
the member that they've got a new book and this is when the book will expire
and before seven days before they the book expires I get a little message on
the play to say this book will expire in seven days and they can contact a
library to renew the book they can't do it through the player yet so I'll keep
going to my bookshelf
that's yesterday Sydney Morning Herald the star Newcastle and Lake Macquarie
Tuesday April 17 2008 e-band by James there's nothing I might actually go back
to yesterday Sydney Morning Herald and just play a little bit of that for you
so I'm just going to tap the play button and there's a little bit of delay
because the play is connecting to the network through Optus and that charm is
saying please wait just don't tap any buttons so here we go it's just about to
load
Sydney Morning Herald choose neighbor 17th of April 2018 first edition the
Vision Australia production comp arrived Fairfax media section news subsection
general headline bank balance super-sized after burger by my killer
Whitburn legal affairs editor on paper Sydney lawyer Brody Jack Clark life I
can tap to the next article by tapping the next button
headline migrant underpaid 93 weeks and wages by Hannah Patti workplace editor
the migrant worker was under paint the value of 93 weeks wages so the quality
is very good these are text file by synthetic voice on the player so I'm now
just going to quickly go to a book
newspaper type annex okay that's a mighty long book I'll just tap play and
we'll hear the beginning of that just so you can hear that sounds
Taipan the epic novel of the founding of Hong Kong by James Clavell
this book is read by Gilbert Jackson for Tai Chi for Holly and for Mikayla so I
can now skip through all this introductory material to the start
look
chapter one okay so it's very easy for someone to say no I don't know don't
want of that preliminary material I'm going to skip through to the beginning
of the book so the beauty of this device is that all our content is available to
members through this player and they don't have the internet they don't have
a computer the library chooses their books for them through their profile
because one of the discussions we have with people when they join is what sort
of books do you like what else do you like and we set up a profile and then
they have five books at any one time in the machine they return one overnight
they get a new book on the bookshelf so it's a very simplistic very easy way for
people to access our library obviously one of the things is that they need to
have good Optus coverage if they don't then there are other options one of the
options is a Wi-Fi player that's the same as this except it connects to their
local Wi-Fi okay so this very basic
showing you how the 3d play works and the app works but I also want to say too
that the voice activation devices now in the last 12 months have really grown
from strength or strength that's the Google home the Alexa and the home pod
and even now if you've got the Google home you can access Google Play Books
and in actual fact only friend that yesterday that vision astray has an app
now so that if you're using Google home you can say you know okay Google tell me
about Vision Australia and you'll get an interactive app and you can ask visions
Dre about how you can access the library how you can listen to their - - Vision
Australia radio how you can contact Vision Australia and so forth so I
suggest later on if you've got Google home go and give it a try Thank You
Jaime just a little question we have participants this morning from all
around Australia is the 3G available everywhere there needs to be Optus
coverage for for that to be available so if you live in a black spot then
fortunately it isn't going to work for you we do have a couple of different
aerials that people can use this to the larger aerial and we do have other
devices that we can offer people if 3G isn't an option Thank You Jamie that's
really great to know I'd now like to invite Sarah bloat on our children and
youth services librarian to tell us a little bit about these services and
collections that we have for our younger members welcome Sarah thank you good
morning everyone thank you for taking the time this morning to have a listen
to what Vision Australia has to offer so I'm just going to talk about our
children's and youth services at VA we support the needs of children who have
vision loss or a print disability as Anne said a print disability covers a
lot of different areas and the one that we see most commonly in our young people
is dyslexia up to one in ten children in Australia are dyslexic so it's a huge
issue and we can support children that are struggling to read conventional
print by supplementing that with audiobooks so we have a large collection
of titles that meets both the educational and recreational needs of
our young clients briefly I'll talk about what's in a young adult collection
the extra support services that we offer around education also what steps to take
if you meet a child in your workplace in your library or maybe your school
library that could benefit from our library service and how to get them
connected with us so I'll also briefly tell you about our Feliks library which
is a special library that we have for vision impaired children aged 0 to 7 so
first of all our collection we have thousands of titles for children and
young adults these include but it's not limited to early readers fairy tales and
nursery rhymes first chapter books children's titles
and young adult novels we also have some children's nonfiction titles we have
items both in Braille and in audio format audio it would be the larger part
of our collection as we find that's the format that most of our children want to
access our books in but we do also have Braille which we can post out to people
all around Australia we have two different options with Braille
of your traditional Braille which is just pages of Braille printed with no
pictures or anything and we also have print Braille which is a special
collection it is a traditional picture book that you might purchase from
gimmicks for example which has all the words and all the the pictures and
everything and then we overlay that with clear Braille so that's really great if
you have a sighted parent that wants to read to a blind child
or also the other way around you might have a parent or grandparent that is
blind but they want to enjoy storytime with their child or grandchild so we
have the easiest way to access our collection is through our free app as
Jamie demonstrated we find that the majority of our children use the app
because they're so savvy with technology I mean it's a great option because they
can have it on their smart phone or their tablet it's very portable they can
download the ebooks and listen to them on the train on the way to school or on
car trips things like that so they've always got it with them we they can also
hire our 3G players and Wi-Fi players there's no reason that they can't but we
do tend to find that most will prefer the our audio is human narrated which
makes it so much more enjoyable to listen to as Jamie played a segment for
you it's so much nicer to hear it in a human voice and by computer so most of
our collection is made of this human narration narrated voice we have books
for both study and in books for enjoyment so we try to keep as many of
our prescribed English texts that are part of the curriculum in our collection
but we also try to build our collection on the latest novels from popular
authors so that kids with the print disability are reading what their
friends are reading at school we make an effort to make available books that
children want to read and we recently completed a survey of our young adults
and we've been implementing collection development strategies into our
collection but of course we can't have every title we do have options if there
is a book missing from our library we can organise an interlibrary loan
wherever possible from other libraries in Australia in an audio format so
usually that's a CD format or we can put us
into our acquisitions librarian and hopefully either have that audio title
bought or we also produce audio in-house at vision Australia so Student Support
is a special department we have ambition Australia specifically for the
educational needs of our children so any child that's in primary secondary or
tertiary education can access student support and what it means is that if
they need materials for their studies it could be anything from a text book to
class handouts even test papers we can have them put into an accessible format
for them so this is up to them whichever one is best for them
and it could be Braille audio or large print we work along with the school or
the Education Department to ensure that the cost isn't carried by the parents
generally they will cover that so we can support the family without having an
excessive financial burden on them we run a number of programs for our
children and young adults we've just relaunched our thousand books before
school so for Victorian libraries you know this is a program that has been
ruled out about a year ago encouraging children zero to five years to read a
thousand books before they start school so we have some participants in Victoria
who we send them out Braille and audio and they're completely fine for them to
supplement print books with that because at the end of the day it's just about
getting books into kids hands or ears isn't it so doesn't matter the format we
run a Summer Reading Club every year and this is really well attended from all it
from kids all over Australia and we set them little goals to enjoy audiobooks
over the summer months it's a really great way to expose them to new authors
and new titles that they might not have tried before and we have great prizes as
well so that's always a really popular program we support the Premier's Reading
Challenge across the States so we have as many books as we can that meet the
Premier's Reading Challenge criteria and on the list and that's the list across
Australia so that kids participating in that don't have to miss out because they
can't read the print books so I just briefly talked about Felix it's a
special library that's for specifically for blind and low-vision child
from zero to seven years so it serves to introduce them to illiteracy through
Braille books and tactile aids membership is free and membership to the
library in general is free and kids can be sent across Australia they get
certain these great little kits which include a print Braille book so that's
the print book with the Braille overlay also an audio CD of the story a tactile
book and a tactile toy so these kits are designed to really expose kids from a
young age even you know from as little as a few months old to Braille to help
them to make those early steps towards literacy so if you do have young clients
that have a vision loss Felix is a great option and a great starting point at 7
they do graduate and then they join our main library but then they can still
access the audio books and the Braille so we continue to support them from very
very early literacy all the way through to adulthood so to become a member as I
point out there's no cost to use our library and anybody that has a vision
loss or a print disability can joint membership there's no cost on going
either which is really good as we're a public library we don't charge for
service and to join the easiest way is our online membership form you will be
asked to provide a referee so this is the name of an educational or medical
professional that can support their diagnose and confirm their diagnosis so
we often find even a school librarians school support officers psychologists
these kind of people can definitely recommend children for our service if
you'd like to know more information specifically about how you can support
children that might come into your library that have a print disability or
vision loss please do get in contact we often work together with other
organizations including dyslexia organizations to come out and provide
educational sessions and just get the word out that so we can support parents
and kids to ensure that they're getting the audio and the Braille that they need
to really succeed at school but also you know as they're developing into adults
so please get in contact I'm gonna send you some information at
the end of the session so if you have any questions about children's services
feel free to send me any questions or yeah we can make it time to chat and do
a training session at another time thank you so much for listening to me ramble
yeah I'll pass back to Katalin out and she can continue to tell you about our
services Thank You Sara that was great and we've
had a lovely comment from Queensland about how wonderful your summer reading
Club oh thank you thank you I'd now like to introduce Kathy fella from our
Gosford office Kathy when you're not seeing as well as you used to being able
to read your personal documents and things like that without assistance from
your family and friends can be really difficult can you tell us a bit about
the production of materials and how we offer personal support to our members
yep no worries good morning everybody and thanks Kaitlyn we have a production
and transcription team and what they do is they can reproduce anything into an
accessible format from a standard print format and that so it can be easily read
by a person with print ability so this can include things like their rates
notices electricity telco accounts and even sheet music can be produced in an
alternate format also the production unit produce accessible content to
businesses and also to government bodies as well so that's things like maybe it's
the menu at the local cafe or pub the tax pack even exam papers can be
produced this this service is though it's based on a fee for that fee for
service basis and what it does is it generates revenue for the organization
and it supports the production of the materials that we provide at no cost to
our members so we also have for something a little bit different is a
thing or an option called personal support and what that does is it
provides access to 360 pages of content to our members and our clients in their
preferred format each year and with an additional 360 pages of content if it's
already in existence and this can include really neat stuff like a
favorite recipe or story book or even manuals for a TV or washing machine now
the next part that we also provide is audio description that's fabulous Kathy
now I was at the theater the other day and I'm really glad that you mentioned
or the audio description because there were some people there in the audience
who I thought might have been blind and I thought how on earth are they
experiencing the show AHA okay what audio description does is that I suppose
you could say vividly and succinctly brings to life onstage action during
pauses in the dialogue and that also includes descriptions of transitions
movements gestures props settings costumes and even the scenery highly
trained and experienced audio describers provide this information live and that's
by little earbuds during the performances now go on ask me how do
they do this I know you're keen to know what they do is they first attend the
performance in the theater and that's so that they can experience it from an
end-users perspective then they attend twice more but this time they're in a
sound booth and this is where they work together to
deliver I suppose you'd say consistent terminology so for example if they're
sharing the description of a play there may be a couch involved so instead of
saying one says couch one says so they'll both decide well let's call it a
couch so a well executed audio description will paint a visual picture
without bias and that's so the end-user can come to their own conclusions as the
events on stage unfold and that would be just the same as a sighted person would
be able to enjoy the the performance so what I'd like you all to
do now I know it sounds a bit daft but I want you to sit back and relax and close
your eyes and just listen to the little bit of Frozen in audio description
a carrot nosed collide snowman shuffles up to a purple flower peeping out of
deep snow he takes a deep sniff his nose lands on a frozen pond a reindeer looks
out and pants like a dog seem the reindeer slip on the ice the snowman
smiles and moves towards him though actually he's running on the spot the
rainbow falls on his chair the Snowman uses his arm as a crutch
the reindeer paddles his front legs head over here first no man calls on the ice
the reindeer does the breaststroke the snowman rolls his body but flips onto
his back the brainiest tongue sticks to the ice the Snowman houses head twig arm
and reindeer lips target the carrot the carrot flies off and lands in soft snow
the radio goes after it with snowman and his body parts hanging on his tail the
Snowman puts himself back together again and glumly contemplates his noseless
state the reindeer jams the carrot back in place and pants like a proud papa
a snowman pat him with a stick then on then goes to sneeze he grabs his nose
with both hands but his head shoots on frozen coming this winter in 3d thank
you everybody you now we'll go through some of the
questions that people have sent and we hope that that audio description has
given you a little bit of an idea of what it might like might be like for a
low vision person or a blind person who is attending the theater now I'll just
go back to the top of the questions we have had quite a few questions from
people and the first question we have here is do you need - how many physical
devices do you have for loan so I guess we have a Wi-Fi player we have the 3G
player we have several that we can purchase
from the library but it's really the Wi-Fi and the 3G isn't it Jamie
yes it's 3G Wi-Fi and also there is portable devices too we have called the
victory to stream if we have them available they can be rented and people
often also purchase their own device as well so there's plenty of options out
there to purchase apart from what we offer through the library we try to keep
things simple through the library but we can provide training for those peoples
to use those devices and other devices and the natural follow-on from that of
course is is there a charge for the 3G player and the Wi-Fi plan yes there is
the sweetie player because we connect through a bliss and the player has a sim
card there's a cost $150 a year or $12 a month but the 3G by the Wi-Fi player is
$99 a year now often that cost can be can be climbed through the merge care or
through the NDIS and we're finding that more people are doing that or DVI lines
absolutely so I mentioned before about the little square button here if they
get a book on their machine to that life they simply hit that little Return
button attended look back to the library and then they get a new book the next
day if that out like all five books I can send them all back get five new
books the next day and the same thing can happen with the app yes they are
depending up their weekly daily or monthly is whatever the publishers in no
unfortunately it's locked down to the 3G player
okay we have a question here about the cost of the library services for NDIS
client other Daisy players cannot be covered in an NDIS package it definitely
can't all but in here it can be included in an NDIS plan under technology and it
also can be put into a my aged care plan so we have quite a number of our clients
who are using both of these types of plans to access our devices and of
course the VI connect app is free so that isn't worried we'd the Veterans
Affairs gold card holders we have we have we have yes we want to give it for
you and send it out so please if you if anybody else attendance as well please
just email and we'll be de requirements
how many storytelling kits are available through the library well that's a good
question we have about a thousand Feelies kits at the moment it's a
constantly growing collection and we have amazing volunteers that come in and
assist us to make the tactile books and to put everything together
there's always two copies of each title which is interesting in the two
different types of rails so there's grade one and grade two Braille so
depending on where the child is that that is their Braille literacy and each
kit is graded on a difficulty so obviously for very small babies you'll
be starting with a very simple book with a few words and then as they get to that
school age they could definitely increase as their electricity grows have
a question here about the training could we explain the training process do we
have volunteers who just over the phone or internet training for our clients we
the tackle we do this in a number of fronts we train people via the phone we
also have people in our offices in our vision australia offices to go out to
people's homes to help people learn how to use the act we also do training over
to groups in themselves that get together we go out and talk to groups or
we use zoom like we are now to train other staff members and libraries about
how to use our devices so it happens on a number of fronts we over the phone
face to face and we also have people emailing us every day just asking
questions and confirming that they can do certain things so training is for our
clients is often an ongoing process but we're here to support them the whole way
appreciate the wonderful exhibit is painted by audio description I'm it's
certainly the aim of I'm that full experience to people who can't visually
see any performance now we have a question here about brochures which
could be included in library bags for homebound patrons I believe we have done
it and we can certainly send it out to you so again if you'd like to contact
and
no no cost at all to use a felix library just like the rest of our services as
Jamie mentioned the only cost you'll incur in using the library is if you
rent one of our players but no the felix cost kits are sent out free of cost
they're sent through blind post so even the postage just covered all you need to
do is pop them to the post office and return them to us and then a new one
will come magically often we have people bring up the library or they're in
contact with us in a different way and they will say to us
I'm sick and tired of getting mystery books on I just want something light so
we can go into their profile we have a discussion with them about one of their
favorite authors what would they like to change and then we update their profile
needs the profile that is set at the beginning is certainly not set in cement
and it's something that where it's a working document probably between our
clients and us so it's always changing and people often hear about a book
that's been released on the radio and they would like to have that added to
their books to read or they have a favorite author so we can always update
their profile that's right yes and we can certainly provide family members
with the log in so that they can log in and do that
now probably a question for you Jamie can the old flexbox be modified the VA
you they certainly can our technicians do that here the Wi-Fi
players that we have the old Fiji X's you can't buy the Wi-Fi players can be
purchased and that that's because yes the the treaty play had the Optus modems
in the long term op Optus so we can't actually sell those devices it's a it's
a process that's an ongoing process and it is challenging but we have because of
the situation that we come with CDs becoming harder to get for our library
service and the costs that come along with that we are having to move to an
online service so we support our people as much as we can we encourage them to
have a go at the 3G player because it's not a lot different to the one that
they've been using previously and we find that quite often once they get
started they just love the idea that if they get a book that ain't like they can
just press a couple of buttons and it's gone and we update overnight
so for them they're not waiting for the mail that often takes a long time to get
to them and they can choose their books and get them quickly so it is a it is a
tricky process but we're working our way through it and we are hopefully by the
end of this year we'll have a challenge to an online service little bit out of
breath because they just ran and got one should have been more organized so this
is a Felix kit they come in these cute little suitcases
okay in each kid I'll just try to show you the inside so they each have a CD
look this one's ten little fingers and they come with that print Braille book
so as you can see it just looks like an ordinary book and you can't really make
out the Braille on the video but each page has got the frailes
and unfortunately I picked up one which didn't have a tactile book in it but it
does have a tactile toy sorry we've got your ten little fingers there
so that's a really great non visual aid I guess so that children can have a
feeling and count out fingers so yeah each of the kits come with them great
little things obviously all are for the specific story and then they get posted
on these if you'd like any more information to you no worries the short
answer is you can't become a live remember because you're not eligible you
don't have a vision impairment but that's not to say you can't have a look
at what we do have you can log into our online catalog as a guest and you can
see all the materials that we have available and you can also use a
demonstration login so this is a login that you can use just to kind of
familiarize yourself sorry
and also demonstrate it to maybe your students or children in the library so
if you're interested in getting a demonstration app do let me know and I
can get you set up with that I'm happy to enter that Catiline they can get
assistance a number of ways someone try and
occupational therapist or technology specialist can visit them if they can
get support over the phone they can be sent material in the audio or Braille or
we try in the age where we came with with a support person as well so there's
a whole lot of different options and we it's really a case-by-case situation
when you're talking people on the phone and I spend a lot of my day talking to
our members training them to use these devices and another question for you
Jamie that is sort of related how do you initially find out where the icons are
on the screen of the player you are demonstrating is it by the voiceover how
do you know what you're clicking on so as you touch the screen and when you
turn voiceover on it speaks to you what's on the screen and I'll see if my
phone is still on okay so the app is still - so I'm flicking through the
screen I'm gonna close the app okay so I've got my phone on the screen so if I
touch anywhere on the screen okay the voice speak to me where I'm tapping so
so you can either drag your finger or along the screen or you can picture
where things are on the screen after all you get to know where things are so if I
want to know email is I tap down the bottom of the screen up there so yeah
it's a case of learning the gestures to swipe - to flick up or to DoubleTap to
open so if I tap on the clock for example okay that opens the clock so
yeah it's about learning all the gestures it's not something you learned
straightaway we do offer a training for that through Vision Australia and it is
a fairly you know can take a little while because you have to take it a step
at a time and for an older person that's moving to these devices they've lost
their sight then they've got to learn a whole new method of interacting with
touch screens not only do we get that though with our phones
and tablets and things but also now in the wider community you've got other
screen devices that require tactile interaction and often the best way now
is through apps to court to have that linkage so a good example might be with
some of the bank or some of the applause machines now they're not all that
user-friendly or accessible so if you've got something like Apple pay you can
walk up with your phone and tap the screen and with your phone and and so
forth or your watch and and that does it all for you
Thank You Jamie now we do have quite a few more messages and we've only got
another four minutes so what we might do is we will reply to you as best as we
can and what we might do is when we send out the email with the link to the
webinar we will include answers to some of those questions as well and if there
are slightly more complex we will get in touch with you directly and answer those
issues there just one thing a couple of short questions here that we might have
time for do we offer a trial for devices for the elderly in case they can't
manage the technology I guess the answer to that is we do have the cost of the
rental for the 3G and the we can arrange a monthly rental or an annual rent and
send it back and we rental payment I thought someone was typing in the
background okay and just one quick one for Sarah again are the print Braille
books images raised to be able to feed feel them oh that's a really good
question no they're not so what the only thing
that's raised in the print Braille is the Braille itself
it's not actually beneficial to a child to feel raised bumps of a picture like
they're not able to really navigate that properly and that's where we have the
tactile books which are used to represent different things in a more
accurate way like if it's a book about ducks there'll be some feathers for them
to feel or if it's a rabbit it might be true fluffy ears so they learn to kind
of know what's what based on the different things and there's consistency
through the Felix books to make sure you know if it is a bunny being represented
it's always the same thing but just outlining a picture of a bunny on a page
is not going to be of great benefit to them so no that's sorry that was a long
answer to a short question no theory could add to that very quickly as a
blind person was sorted with sighted children with it and I've had young boys
and I've got five boys but when I used to read the print Braille books to my
boys when they're little some of them have a caption for the picture in
Braille so those like the text and then sometimes a Braille caption so I knew
what the picture was on the page I didn't need to know what I didn't need
to feel the picture but it was quite useful to actually know what the picture
was in context of the story description thank you everyone
now I will we just like to say most of the rest of the message is not all but
quite a few of them are telling us about the wonderful information we've provided
so we hope that all of our participants today have got something out of the
session it's not the end of a conversation if there is anything else
you'd like to ask us please feel free to email and we will now all say goodbye
and I will put up a slide just with the basic contact information and leave that
up for about a minute before I close the session so thank you everybody and thank
you
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