welcome you are in the right place if you are a woman in business because
today I am going to talk about one of the three major mistakes that 99% of women
make in sales dun dun dun sales is a loaded word it means so much
to so many people and when you're working with the public or you're
working business to business or business to consumer there are so many ways for
it to go wrong getting in touch with the client meeting the client getting on the
phone with the client being on the phone with the client closing on the phone
with the client or even having them sign the dotted line if you're meeting
face-to-face or what about once they are a client how happy are they are you
continuing to nurture the relationship so that every time their bill comes
they're like yes I'm so excited that she's a part of my group or that she's
offering me these services or are they like uh what does she do again for this
amount of money right or if you're off-boarding clients and they're not
giving you any referrals they're not giving you testimonials or if they're
not renewing with you ever there's so many places for sales to go wrong so no
matter where you think you might slide off the rails these three tips are going to
help you my name is Renee Hribar and I've been in sales for twenty years teaching
thousands of newbies how to connect how to make the most out of every
opportunity and how to continue to make friends and money online so whether
you're selling consulting services or products this is a place that you're
going to want to subscribe this is a series and today is one of three of
these major mistakes so let's dive in number one this is huge and it's going to
sound crazy build a rapport we've heard this a thousand times so what does it
mean well let's get down and dirty let's like roll up our sleeves and talk about
what building a rapport actually means number one you have to see the person
now when we're dealing face-to-face this is not hard but when you're dealing with
the planet Internet it's very easy to forget that there's another human with a
heartbeat on the other side a heartbeat kids house mortgage a car payment you
know they've got laundry you got dishes are you seeing them or do you
only see them like a wolf sees a big piece of steak you know you got to
really think about am I seeing them so here are some ways you can make them
feel seen especially when you're working online if you're dealing
business-to-business it's very easy to know that these women have a profile
LinkedIn YouTube Instagram Facebook they might have been a guest on a podcast so
look them up on iTunes they might have have their own podcast there might be a
blogger they have a website are they are they on Huffington Post if you look them
up chances are you will find something that they've posted and created so let's
take this as an example let's say they're a podcaster and you download one
of their podcasts and you listen to it and it hits you you're like man that was
awesome send them a message review their podcast
and tell them how you feel so many podcasts have a call-to-action and an
offer take advantage of it get to know them see them and then when you connect
with them you're not just the wolf or looking at a juicy piece of steak you're
a person looking at another person who's doing something great and you're
complimenting them on it and you're being sincere and you're being genuine
now if the podcast that you listen to doesn't hit you then use something else
it has to be genuine and it has to come from a place of sincerity so when you're
building a rapport you're starting by seeing them where they are so that when
you connect with them when you reach out and make that first initial message
whether it's a DM whether it's a personal message or an email or a phone
call you have something to talk about other than this is what I have for sale
hey because we've all been on the receiving end of that and that is no fun
that's part of why sales gets a bad rap because we've been the victim of so much
bad selling you're not going to do that you're here you're learning how not to
so when you finally connect with them you're talking about what they're
interested in and you're noting how you've seen them and complementing
that throughout whatever you could Google because everybody's Google alone then
as you're on the phone bring it up again talk about more of what they've done
what they deem important and listen and steer the conversation so that they get
the chance to talk about themselves and when you're on the phone with them as
you build a rapport here's a great ratio they should be speaking eighty percent
of the time then not you I know so many salespeople that are like I can't wait
to tell them my thing and so they go finally somebody's willing to listen and
they get on their soapbox and I just start talking I mean you've been on the
receiving end of it right how do you feel not good so good salespeople have a
lot of good things to say great salespeople ask great questions and
allow the other person to talk and that's all a part of building a rapport
throughout the entire sales process continuing on to the close closing
them so that it makes sense to them what's important to them
so speak in terms of the results in their framework you're going to know what
their frame of reference is because you have looked them up you've taken the
time to see them to be the person that is a guide not just uh I'm gonna fit
them into this square peg because that's what I have to sell make sense you make
these voices okay so you're going to want to subscribe because there's definitely
more to go so as you move on to the rapport throughout the sales process when
they're your client know their birthday send them gifts I mean doesn't have to
be like a new car it could just be a note a handwritten card it could be a
postcard from your city or from wherever you visited just that little bit of
seeing them of connecting with them as a human means so much that's all a part of
building and continuing the rapport so that when it comes time for them to
renew and/or refer and or give that testimonial they're like yes why
wouldn't I she was amazing she served me in so many
ways in fact most of the time they might not even be able to
verbalized but what you were doing the whole time building that rapport was you
were making them feel seen and heard and so many of us lack that in other places
in our life and you can deliver so if you love this subscribe I'll see you in
the next video don't miss out on the two more mistakes oh there's so major that
99% of women make in sales see you soon
For more infomation >> Jay King Gaspeite and Pink Opal PendantNecklace - Duration: 4:34. 
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