What's up vlog? Billy B here!
Obviously, it's a vlog, you're watching it. So you already knew!
We're taking a little different flavor this summer
So we're gonna highlight
elevate your culture
activity guide
Decided to write a book, create an activity guide and an online course all about culture
We thought we'd spend some time this summer, this being the very first one
to talk about each one of the different chapters
and so I think
Care is something that is a wonderful
strategy in business
Here's the chapters right here.
If you look at
Oh!
Happens to be section one is all about care.
Listen
People don't care how much you know, til they know how much you care.
You might have heard this quote
Where it came from is debatable
I know that John Maxwell said it
it was massively impactful to me when he said it I know that a lot of different
Organizations have talked about care
inside of this activity guide we break down what we think about care at elevate
and personally what I think in business
I think some of the best business strategies you can have as number one is just like
Be positive
2 is just care
3 is to be open the fact that the way you always have done something is probably not the way that you're gonna do it
That's gonna take you in the future
But I don't want to throttle and give you 45 different things I think about business
I just want to focus on one which is care
Caring for someone is having the the gusto and the forthrightness and the anticipation of someone's need
It's going above and beyond it's what Matthew 5:41 talks about
If you go one somebody asks you go one mile go with him two
There's so many different ways. You can talk about care
But inside of the activity guide I'm just gonna read straight-up care leads to higher revenue more impact and a culture
Well Pete where people want to show up for work
My question for you is if you watching this
Are you creating a culture where people want to show it for work sounds appealing right? I
Know for me is when as a non renewer I decided to create
Elevate experiences. I thought about where's a place that I want to work?
I want to work in a place where words of affirmation are expected where?
sarcasm really isn't allowed or celebrated and
People hitting deadlines is something that was a big part of what you do
Is that somebody that accomplishes something we appropriately encourage them that?
There's expectations and people have things they're supposed to do when they don't do it. There's no trophy
There's no pat on the back
My son won the championship of his A
Little League t-ball this last week and he got a trophy for it and we celebrated that and
My son and I had a conversation around why do people that lose get a trophy?
Because the other team that was playing in this tournament, they got a trophy as well
And so he and I talked about how man in life most the time
everybody gets a trophy and with a trophy you got that a trophy and
In our culture today, a lot of folks feel like regardless of what you do. You should get celebrated for it
That's not what care is. This is not the frou-frou. Everybody should feel good sit around and sing
Kumbaya make some s'mores and it's all good. Although I like s'mores and I like the song. Kumbaya
I don't believe that everybody at all times should just
Like get everything they hoped for there's this
Entitlement that that happens a bunch and I just don't want care to get thrown into that that it's just this fluffy afterthought it should
Be the initial thing you start with in your product or your service you're creating and putting carry out there or something that you're about
Listen, if you talk about you're about that life, but you ain't about that life people gonna look at you think you're crazy
But I would say hashtag stay woke when it comes to care when it comes to
Authentically thinking for someone and caring for someone and want them to achieve their goal. There's a couple questions that think about
What did you do in a moment that impacted you most
When it came when it comes to care could be in a camper you're part of kind of an internship could have been a job
What was the thing that impacted you most in that moment of care? Because see I'm I'm
Someone that I think of life in a series of moments
I'll go back to snapshots
I tried literally in my mind to take like I'm mental just like
mental snapshot of something right in the moment that I'm in and I can share so many different stories of people that impacted me by
The way they cared it could have been a handwritten note of the perfect time
It could have been I knew that somebody thought for they didn't just give me the t-shirt from the thing that they had they thought
About what size t-shirt that I needed and they gave me a shirt
That was my particular size someone that knows my favorite drink at Starbucks
someone that when I go out to eat
They already know what I want to order and they've already ordered it for me and thought ahead for me someone they might look at
My schedule and think one step ahead for me. It could be that
The floor needs vacuuming in your office and instead of you waiting for somebody else to do it
You just do it
It could be that you plan to cook hamburgers, which we just did this week for our team
But a little team gathering it could be that you don't find yourself, too
good to clean the grill after the after you cook out I
Decide I'm just gonna clean the grill like why not go above and beyond
Just because you're a certain stature and an organization doesn't mean you're not above a task
Then so fustrating for me to see people that sort of like graduate to something else and think they're beyond something
and so care for me is
Authentically trying to communicate to my team by the way. I care for them and making care a big deal in our culture
And so a couple other thoughts. I want to give you before I close this down is I
Love this part. It's actually inside of our activity guide right here. It says
Create a list of everything in your company or department
There's my timer going off create a create a list of everything your company or department does to help your employees feel cared for
My computer to fill the top part of this
workbook this activity guide
There's some examples in here like systems to pay people on-time benefits selling roading celebrating birthdays
Creating an environment where honesty is valued and encouraged create a list of the organization
You're a part of or if you're an entrepreneur and you're watching this and you don't have an organization yet. What do you aspire to?
Like when it all comes down and like you're dead
And there's no air going in and out of your lungs and your heart has stopped beating
Like what do you want people to say about you?
You know what? I want. I want my funeral packed with people
I want when I'm dead and gone for my funeral to be like totally packed
Because people knew when they were with me they were cared for now. I got a lot of work to do listen up
I hope lighten to be perfect at any stretch at any of this
But I do know
What I'm aspiring towards which is why it's important to write things down and to have the mindset of I'm going towards this thing
I haven't achieved yet. That's the future and the future is certainly good
and after you make this list of things
Start taking steps toward that if you're a part of an organization you're watching this
I would highly recommend picking up this activity guide and going through this with your team
This was care
And there's just one small section of this. There's so many more inside of this, but I'm gonna give my closing thought here on care
There's a quote that I love by Andy Stanley he said do for one which you wish you could do for all
How many moments your life do you spend I?
Can't do that for everybody in the room
so I'm just not gonna do it or
that one thing that I'm gonna do for this certain pertinent will take me a long time and I my
waste waste time
Doing this when I could have done something else
All I know is regret sucks
and whenever we live our life's in regret most of the time it's that one thing I could have pushed through and
Have that extra level of conversation. Well, my friend made a mule calls that it's going that last 10%
Giving feedback somebody loving on somebody enough to tell them something
wrapping your arms around someone who just lost a loved one or are going to that funeral or going to that wedding or being a
Part of when that baby was born like going in and caring for people right where they are
You'll never regret I I can name right now in my mind
People's weddings. I didn't go to because I was
busy, I
Regret it. I don't want you to live with regret and I guarantee you I'm fighting every single day
It's not to live with any of my life. And so hopefully that
You'll just make a care of care part of what you do. If you don't care, I would say you suck
If you're watching this and you're thinking care is fluffy you suck
but if you're watching this and you think like man
I've really thought about care is like a really good business strategy newsflash
it is it's one of the best you can have of like authentically caring and
Yeah, I care about you so I want you to know about
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